Overview

The primary purpose of the position is the management and administration of all aspects of rehabilitation services for the respective communities as well as for maintaining a clinical caseload.

The Rehabilitation Program Manager will understand and fulfill the needs of customers and partners and promote an environment that ensures superior clinical and fiscal integrity. The Rehabilitation Program Manager serves as an advocate, educator, liaison and mentor to interdisciplinary team members to include but not limited to community staff, home health staff, hospice staff, physicians, nurses and others.

Responsibilities

• Maintains a clinical caseload.

• Demonstrates strong clinical knowledge and understands the role of rehabilitation for all clinical disciplines and product lines within the Assisted Living, Independent Living and CCRC settings.

• Understands the Federal, State and Local laws, rules and regulations related to therapy service delivery in Assisted Living, Independent Living and CCRC settings and ensures all staff are compliant with the standards.

• Demonstrates knowledge of the principles of life span growth and development and assesses data reflective of the resident’s status. Interprets the appropriate information needed to identify each resident’s requirements relative to his or her age specific needs and provides care according to department policies and procedures.

• Demonstrates good planning, organizational and interpersonal skills necessary to maintain a safe, orderly and goal directed work environment for self and the therapy team.

• Represents HealthPRO-Heritage in a professional, courteous and competent manner as the point of contact for all community customer concerns or issues and problem resolution.

• Acts as a liaison between HealthPRO-Heritage management, Home Health, Hospice and community administration and is able to communicate assertively, diplomatically, and clearly through informal and formal mechanisms.

• Integrates clinical programs and addresses community-specific needs related to marketing.

• Participates as a member of community based committees, as needed, to promote mutually developed goals for clinical programs/marketing while maintaining fiscally responsible time utilization.

• Participates in the implementation of Quality Improvement Programs.

• Participates in patient care meetings to facilitate open communication while acting within HIPAA guidelines.

• Provides classes and education to the community, physicians, other healthcare providers as well as community staff, residents and their families regarding therapy and facility services.

• Participates in community events that describe therapy services.

• Plans, schedules coordinates and directs rehabilitation services for the rehabilitation department including approval of vacation.

• Determines staffing needs and schedules to meet the demands of resident care while assisting with recruiting interviews as needed.

• Promotes positive employee relations by facilitating an atmosphere of open communication and problem solving through scheduled team meetings that adhere to all regulatory requirements.

• Responsible for conducting performance appraisals of all rehabilitation personnel, including collaboration and consultation with supervisory personnel to review performance and establish goals.

• Conducts/oversees documentation audits to ensure timely and accurate clinical documentation in accordance with regulations, associated audit policy and procedure, and submits reports to appropriate supervisory personnel.

• Monitors and assists with personnel compliance standards including required credentials, corrective actions, and improvement plans when needed.

• Investigates, follows up and assists in the resolution of staff, service and resident-related issues as requested.

• Develops special programs for resident participation, such as fitness, dementia programming, and various protocols for activities that strengthen and enhance the existing therapy program.

• Provides leadership to and directly manage clinical therapy staff, facilitating a team atmosphere among staff.

• Represents the ethical standards of the company and communicates non-compliance to appropriate supervisory personnel.

• Willingness to work with severely physically, emotionally and cognitively compromised residents.

• Willingness to work in environments with risk of personal injury, exposure to infections, waste materials, infectious diseases, and odors.

Qualifications

• Associate’s Degree in an allied health field, Bachelor of Arts or Science Degree or a Master’s Degree.

• Assumes responsibility for ongoing continuing education and professional development

• Must maintain valid state professional licensure

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