Bilingual Social Worker

HealthReach Community Clinic - Job Announcement

Position Title: Bilingual Social Worker (Part-Time)

Reports to: Executive Director

Classification: Exempt

Category: Permanent, Part-Time; Non-Benefited

Schedule: Between 20 - 30 hours each week

Joining a team of volunteer and paid clinical professionals, the HealthReach Social Worker will provide social work services for our free clinic patients. The Social Worker will serve as an integral part of the HealthReach team to facilitate the provision of high-quality health services for patients.

This individual must exhibit kindness, cultural sensitivity, and compassion for our patients, and show a Commitment to the pursuit of health equity among diverse patient populations

Reasons to Apply:

• Opportunity to serve others and help our neighbors in need
• Kind, compassionate, and enjoyable workplace
• No knowledge of medical billing or coding required, as HealthReach is a free medical clinic for uninsured patients
• Meaningful one-on-one patient interactions

Primary Responsibilities:

• Work closely with our healthcare providers to address the social determinants of health and ensure patients receive holistic care that addresses their physical, emotional, and social needs
• Collect appropriate information about patients using interviews, case histories, observational techniques, and other assessment methods
• Counsel and develop individualized care plans in collaboration with patients to help them understand problems, define goals, and develop realistic action plans
• Advocate on behalf of patients to ensure they receive equitable access to healthcare services and social resources
• Facilitate wrap-around services for patients, to include food, safe housing, crisis assistance, etc.
• Address barriers patients may encounter while applying to qualifying resources
• Evaluate progress toward patient goals and outcomes
• Coordinate medical and community referrals for our patients to local clinical partners and community organizations
• Ensure that patients receive timely and appropriate referrals
• Work collaboratively with healthcare providers, case managers, and community partners to coordinate care and support services for patients, ensuring continuity of care and addressing social determinants of health
• Maintain accurate and up-to-date patient records, documenting patient cases, care plans and referrals in compliance with clinic policies and legal requirements in our electronic medical records (EMR) system (Athenahealth)
• Treat all patients with dignity and respect and ensure patient confidentiality
• Attend all clinical team meetings and other meetings as deemed appropriate by Executive Director
• Participate in community outreach activities to raise awareness about the clinic's services, engage with underserved populations, and build partnerships with other organizations
• Perform other related duties as necessary and as directed by the Executive Director

Job Qualifications:

• Ability to communicate fluently in both English and Spanish REQUIRED
• Associate’s Degree or 2 years of college preferred
• Understanding of the social and cultural variables that contribute to patients’ health and health care experience
• A commitment to charitable healthcare and serving individuals with limited means
• Residence in Iredell County preferred but not required

Skills, Abilities, and Attributes:

• Excellent written and oral communication skills in both English and Spanish with great attention to detail
• Willingness to be flexible and accommodate change
• Ability to maintain strict patient confidentiality
• Good judgment and the ability to remain calm when confronted with stressful situations
• Prior experience working with low-income or otherwise vulnerable individuals and families; previous exposure to a free clinic preferred
• Strong organizational skills and an ability to multitask and set priorities to manage multiple patient cases and referrals

Physical Requirements: HealthReach Community Clinic is committed to providing a means for job applicants who have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the abilities that are customarily required to perform the essential job functions of this position:

• Vision sufficient to read standard text and read a computer monitor
• Ability to speak and hear sufficiently to communicate clearly in person and over the telephone
• Ability to stand, sit, walk, stoop, and bend routinely
• Manual dexterity to use hands, arms, and shoulders repetitively to operate a keyboard/write
• Body strength sufficient to lift and transfer 50 lbs. as needed
• Ability to interact professionally with people from a variety of backgrounds in a high-stress, fast-paced environment

EEO Statement: HealthReach Community Clinic is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.

Job Type: Part-time

Pay: $23.00 - $25.50 per hour

Expected hours: 20 – 30 per week

Education:

• Associate (Preferred)

Language:

• Spanish (Required)

Work Location: In person

Salary : $23 - $26