What are the responsibilities and job description for the Medical Triage Support position at HealthSource of Ohio?
HSO Valuable Perks:
- Competitive pay with eligible incentive bonuses & yearly merit increases
- Structured schedules for work-life balance with Paid Time off & Long-Term Sick Bank hours
- Full Health Benefits Package, $500 Courtesy Care Benefits & up to $2000 in HSA funds
- Student Loan Forgiveness program & tuition reimbursement
- Employer contribution driven retirement plan
- Complimentary scrubs
Do you have what it takes to be a Medical Triage Support:
- LPN – Valid Ohio License required or
- MA – Completion of an MA program required. CMA/RMA preferred
- 2-3 years’ experience required
- Family practice & medical office experience preferred
- Triage experience preferred
A day in the life of a Medical Triage Support at HSO:
- Collaborates with Practice Manager & Care Management Director
- Promptly answers, screens, and processes medical service requests and telephone
inquiries with strict adherence to confidentiality agreements and policies and procedures delivering the HSO brand promise of putting the patient at the center of all we do. - Triage clinical patient inquiries received in the medical office to maximize accuracy
of communication with patients, documentation of communication in patient medical record and required clinical follow up. - Provides education to patients and patients' families. Works with the physician to select appropriate educational materials, strives to improve the well-being of patients and promote better health management through education.
Who We Are:
HealthSource of Ohio is a not-for-profit community health center in Southwestern Ohio that provides quality, patient-centered primary and preventative care for all. Our employees are dedicated to the belief that every patient deserves to be treated with respect, dignity, and equality, irrespective of their race, religion, economic status, or ability to pay.
Check out what HSO employees have to say about working for HealthSource of Ohio:
I am thankful to work for a great company that treats their employees as one of their own!!!
Medical Assistant/Receptionist, Mt. Orab
HSO has been a breath of fresh air since the moment I arrived. I have never worked for an organization that values their employees so much! Instead of feeling replaceable, and like you are never "doing enough", I am thanked for my work often. Staff is very familiar with "upper management" and they usually know us all by name! I never dread coming to work and am proud to work for an organization that values their staff as much as their patients!
Care Coordinator, Loveland
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Physical Activity: 25-75% lift/carry, push/pull, reach overhead, climb, squat/bend/kneel, sit/stand, walk/move about HealthSource of Ohio is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran
