What are the responsibilities and job description for the Drain Technician position at HELP?
Job Description
Job Description
The Drain Technician is responsible for meeting with customers to identify and diagnose specific drain / sewer piping concerns, getting the line(s) flowing and advising customers on next steps to include a Camera Technician and a camera main inspection. Drain Technicians produce quality, on-time inspections and clearing installation of plumbing related jobs to meet the requirements of our customer agreement and in accordance with local plumbing codes.
Essential Functions :
- Safety of self as well as safety of employer vehicles, equipment, and customer homes.
- Works independently with little supervision in the completion of assignments
- Performs drain clearing at customer homes and provides overall assessment of known systems
- Provides guidance to homeowners on next steps in the process to permanently repair sewer lines
- Works efficiently and keeps job areas clean and organized.
- Works closely with Camera Technician, Dispatch and Sewer Supervisor in providing customer solutions.
- Properly represents the company when in the public and demonstrates company ethics.
- Establishes and maintains customer oriented focus.
- Communicates politely and effectively with, and in front of, customers.
- Works as part of a team with managers and other departments.
- Participate and attend department meetings.
- Demonstrates knowledge of sewer systems, repair and installation using standard tools, machinery, and equipment.
- Demonstrates writing skills with a focus on technical accuracy, writing quality and clarity are also required.
- Uses, applies and monitors appropriate safety practices and procedures and reports violations to Sewer Supervisor
Skills and Abilities :
Pay Range
30—$35 USD
About HELP
For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients' expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don't worry. We can teach you everything you need to know!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy
Salary : $35
