4 Customer Relations Manager Jobs in Chanhassen, MN
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Henkel is Hiring a Customer Relations Manager Near Chanhassen, MN
At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us. Do you dare to make an impact?
YOUR ROLE
- Manages the IC/CS Front Office team to ensure all operational requirements are met
- Ensures all day-to-day customer related activities comply operational and current business standards
- Optimizes people, resources and technologies within the team to ensure compliance with the business standards
- Evaluates and improves regional IC/CS Front Office performance, provides recommendations to enhance organizational performance
- Manages orders from creation to invoicing, including customer negotiations, export documentation, invoice disputes and customer complaints
- Ensures customer service teams operate in compliance with SHE regulations Systematically develops Teams and Talent in respective Customer Service organization
YOUR SKILLS
- Bachelor's Degree required
- 5 years of experience in Customer Relations and Supply Chain
- Customer service experience
- Customer retention experience
- Experience providing customer satisfaction
- Front office management experience
- Order to cash experience
- Project management experience
- Service Cloud, Contact management experience
- SAP experience preferred
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel’s request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.
All employees applying for an internal position must have a discussion with his/her manager about their interest in a job posting opportunity. The discussion will not preclude the employee from interviewing if their skills meet the job requirements.
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics.
Job Summary
Full Time
Wholesale
$93k-117k (estimate)
10/22/2022
03/09/2023
henkel-northamerica.com
ARCHDALE, NC
3,000 - 7,500
1966
Private
RAZA HAYDER
$1B - $3B
Wholesale
Related Companies
The job skills required for Customer Relations Manager include Customer Service, Customer Satisfaction, Futures, Project Management, Customer Retention, Customer Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Relations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Relations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Relations Manager positions, which can be used as a reference in future career path planning. As a Customer Relations Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relations Manager. You can explore the career advancement for a Customer Relations Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Relations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Relations Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Relations Manager job description and responsibilities
Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.
04/14/2022: Fort Myers, FL
Customer relationship management systems, customers are served better on the day-to-day process.
03/20/2022: Huntington, NY
The Customer Relationship Manager also searches for options to expand the client base and develop positive relations with new customers.
03/10/2022: Amarillo, TX
A good customer success manager works hard on making customer experience pleasant and success-driven.
02/28/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
03/26/2022: Long Beach, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Relations Manager jobs
Have a clear escalation pathway.
02/26/2022: Hialeah, FL
Listen, understand and take action.
02/25/2022: Lorain, OH
Use effective customer service software.
02/11/2022: Lynchburg, VA
Be friendly, always happy to help.
02/25/2022: Lubbock, TX
Keep the lines of communication open.
04/01/2022: Wichita, KS
Step 3: View the best colleges and universities for Customer Relations Manager.
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