What are the responsibilities and job description for the Division Manager position at Henrico County Virginia?
General Statement of Duties
Closing Date : This position closes on Monday, February 24, 2025.
Administers the activities of a division within a small to medium-sized department; does related work as required.
Essential Duties
This position plans, organizes and manages the work of human services staff in the benefits division and supervises human services staff, including human services supervisors, under the supervision of the Assistant Director. This position interprets federal, state and local policies for financial assistance programs & must have a strong knowledge of and experience in all benefit programs assistance programs (SNAP, Medicaid, TANF, General Relief, Refugee, Energy, LTC including Auxiliary Grants) is necessary.
Essential Duties :
- Manages to the work of the benefits programs.
- Prepares monthly reports on staff & work assignments, provides data analysis to identify trends & target areas for improvement.
- Reviews reports weekly and prepare monthly statistics for performance measures.
- Distributes Ad Hoc Reports from the state for follow-up.
- Conducts quarterly caseload equalization.
- Coordinates audits & quality assurance reviews by state and other entities.
- Program Planning :
- Review appeals & state QA results looking for trends and training needs.
- Plans, determines, manages, and evaluates staffing and organizational needs & makes recommendations.
- Develops performance standards and prepares corrective action plans as needed.
- Maintains & updates the divisions SOP.
- Manages staff & supervisors :
- Recommends hiring, transfer, promotion, and termination of personnel within the limits of appropriate HR policy and guidelines.
- Onboarding / orientation for new hires
- Trains and ensures the development of human services supervisors and staff, including all state mandated training.
- Serves on the Department's executive & leadership teams.
- Leads the Department in the development & implementation of strategic plans.
- Promotes a culture of professionalism, professional development, and continuous learning & improvement.
- Serves on boards, task forces, committees & other organizations related to the work of the Department and the County.
- Plans & hosts bi-monthly Division Meetings
Minimum Qualifications
Possession of a bachelor's degree in a field related to the assigned program area and four (4) years of program experience, one (1) of which must have been in a supervisory capacity; OR, any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
Additional Information
Central registry check and criminal history record check & fingerprinting are conducted on all persons conditionally offered employment, including a conditional offer of initial employment, or a conditional offer to promote, demote, or laterally transfer an employee.
May require a valid driver's license to perform assigned duties at various locations.
How To Apply
Closing Date : This position closes on Monday, February 24, 2025.
You apply for positions with Henrico County general government through our on-line applicant system, which is available 24-hours a day, 7-days a week with an Internet connection. Please access our job site portal though https : / / henrico.gov / services / jobs or click on the Jobs link in the upper right hand corner of our main County page at https : / / henrico.gov.
Minimum Salary 87908
Maximum Salary 161711
Currency USD
Main Organization General Government
General Government
Employment Status Permanent Fulltime
Permanent Full-time
Amount of Travel
Work At Home
