What are the responsibilities and job description for the Service Technician (Maintenance) position at Hercules Living?
Company Description
CREATING STRONG COMMUNITY THROUGH EXCEPTIONAL EXPERIENCES
Excellence, service, a resident-first approach, and an ownership mentality. These are the bedrock values that influence every Hercules Living interaction, no matter how large or small. The dedicated professionals at Hercules Living are trained to ensure all residents receive the same extraordinary service, every time – no matter the type of community. We understand that little things can make a big difference to our residents’ comfort, happiness, and peace of mind. That’s why we make sure each apartment and community is always clean, comfortable, and well maintained. At Hercules Living, we partner with residents to transform apartments into homes, and complexes into communities.
Job Description
The Service Technician reports directly to the Service Manager. In coordination with the Service Manager he/she insures the physical operation and proper appearance of the community, both interior and exterior.
RESPONSIBILITIES OF A SERVICE TECHNICIAN:
- Maintain the exterior appearance of the building, hallways, laundry rooms, clubhouse and grounds to be pleasing to the eye of prospective and present residents.
- Prepare vacancies for occupancy on a schedule coordinated by the Service Manager with the assistance of the Property Manager.
- Complete service request within 24 hours depending on the status of the unit.
- Maintain all community owned equipment in good working condition.
- Communicate with Service Manager and Office staff as needed to complete all maintenance requests.
- Provide exceptional customer service to residents, vendors, and guests.
Qualifications
HVAC certification is required!
- Use various hand tools and test equipment. These items may vary in weight from a few ounces to 40 pounds.
- As part of the daily maintenance routine, you may be required to move appliances from one apartment to another apartment .
- Be involved in repairs to the building structure.
- You will be required to perform certain resident service functions or make upgrades to apartments.
- Ability to work independently.
- Knowledge of unit turnover, plumbing, electrical, and carpentry.
- Good customer service skills.
- HVAC Certification
- Have a Valid Driver's License
Additional Information
Company Benefits:
An exceptional benefits package which includes;
- Medical
- Dental
- Vision
- Paid holidays
- Vacation/Personal Leave
- 401K
- Life insurance
- Long term disability
- Employee Assistance Program (EAP)
- and more...
*Potential for Incentives and Bonuses
*Great opportunity with a growing organization.
