Hetronic, a Methode Electronics, Inc. (NYSE: MEI) company, is seeking a Customer Service Representative to act as a corporate representative to customers and as a support representative to internal departments. This position is a front-line representative of Methode where responsibilities must be conducted with professionalism, efficiency and accuracy. Hetronic is the global leader in the design and manufacture of standard and configured industrial wireless Radio Remote Control (RRC) system solutions. We have designed and delivered over 500,000 wireless Radio Remote Control systems to over 3,000 customers during our 35 years of operation. Our global network of trained and authorized re-sellers and service centers are available in over 50 countries to meet the immediate needs of our industrial equipment customers. To learn more, visit www.hetronic.com. Responsibilities: Provide order status and information support to customers Enter customer purchase orders into accounting and scheduling system Act as customer representative to other internal departments Act as corporate representative to the customer Work with Sales Engineers to communicate all aspects of customer orders with customer Assist the Operations Manager as needed Enter parts orders and confirm with customers Generate quotes in business system from Service Reports Follow-up on customer to submit purchase orders for service quotes Convert quotes to order Prepare credit paperwork for review and approval Other duties as assigned Qualifications: High School diploma or equivalent Previous customer service experience in electronics industry preferred Strong attention to detail Ability to complete tasks independently and meet strict deadlines Ability to seek out new tasks and welcome new challenges in a fast-paced, customer-focused environment Ability to communicate effectively with customers and various levels of management both written and verbal Ability to occasionally lift and/or move up to 15 pounds Methode Electronics is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics per the EEO Poster available here . If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruiting@methode.com or call (708) 867-6777 and let us know the nature of your request and your contact information. Methode Electronics is a leading developer of custom-engineered and application-specific products and solutions utilizing the latest technologies. From magnetic signature sensing of mechanical and electrical properties to the revolutionary solid-state touch sensitive switches used in today's appliances and automobiles, Methode's extensive toolbox of technical solutions help our customers differentiate their products. Our regional design and customer support centers, coupled with manufacturing campuses in the Americas, Europe, and Asia allow Methode to bring a total business solution to customers worldwide. We leverage the talents of our over 5,000 employees to serve a diversified group of customers in four market areas: User Interfaces, Sensor and Switches, Power and Data. Methode helps customers win in their end markets by providing an unmatched combination of customer focus, differentiated technology, problem solving and world-class manufacturing.