What are the responsibilities and job description for the Manager, Order Management position at Hexagon Asset Lifecycle Intelligence?
Responsibilities
Bei Hexagon Asset Lifecyle Intelligence (ALI) schaffen wir Daten über den gesamten Lebenszyklus von Anlagen, um Industrieanlagen rentabler, sicherer und nachhaltiger zu planen, zu bauen und zu betreiben. Unsere Software wird von einigen der weltweit größten Unternehmen der Energie-, Fertigungs- und Automobilbranche eingesetzt.
Wir sind Teil unserer Muttergesellschaft Hexagon AB mit Sitz in Stockholm, aber mit einer starken Präsenz in Deutschland. Wir haben Büros in München, Dortmund und Düsseldorf mit über 200 Mitarbeitern, die in allen Bereichen unserer Organisation arbeiten, von Finanzen über Projektmanagement bis hin zum Vertrieb.
Unsere Geschäftssprachen sind Deutsch und Englisch, und in unserem Vorstellungsgespräch werden Ihre Fähigkeiten in beiden Sprachen geprüft.
Hexagon’s Asset Lifecycle Intelligence division (Hexagon) is seeking a Manager for the Order Management team.
In this role you will be based from our Garching office in Munich (hybrid working avaiable) and lead our existing team of Order Managers.
You will provide an effective and efficient support to our Sales and Services Organization, enabling them proactively to drive our business forward. You will be responsible for a broad variety of administrative and business support related tasks, working closely with all Business Unit Managers, coordinating the Order Admin team, working closely with all Business Unit Managers, reporting to the Central Region Controller.
You will:
- Look after your own customers in day-to-day operations including: Creating and processing quotes and orders submitted by partner/sales team in Salesforce CPQ and Dynamics GP.
- Collaborate with internal and external customers to identify and resolve challenges.
- Work closeley with field sales, services and accounting teams.
- Lead team of approx. 5 employees.
- Be a confident decision maker and an effective part of the team you will lead.
Qualifications
- Experience in leading a customer service or order management team, ideally in an international company.
- An energetic personality with a "hands-on" mentality.
- Very good command of spoken and written German (C2) and English.
- Experience using a standard ERP system (Dynamics Great Plains experience would be an advantage).
- Good communication and analytical skills required.
- Leadership skills: You enjoy working with people, can motivate them, inspire them and lead them to mutual success in close cooperation.
What is in it for You:
- Global Player with familiarity of a small company.
- An agile working environment with short decision paths within international team.
- Full-time position with flexible working hours.
- Flexibilization of working place – office-based or hybrid.
- Opportunity to drive the change and continuous improvement – professional and personal – supported by internal Agile Performance Management.
- Participation in different Improvement Communities, Coaching and Buddy-Programs.
- Transparent Career Paths and continuous opportunities for Internal Mobility.
- 365/24 Training Availability (also for private use).
- Competitive salary with various special benefits.
- Generous vacation entitlement.
- Competitive Company Pension Scheme (BAV).
- Drinks and Snacks in the office.
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