What are the responsibilities and job description for the Lead Patient Coordinator position at High Point Dentistry?
We are seeking a Lead Patient Coordinator for our highly rated dental office with a friendly and dynamic work environment and opportunities for growth. The ideal candidate will be highly motivated, personable, and willing to continuously learn. Spanish proficiency is a plus but not mandatory. Relevant experience is an advantage.
Key Responsibilities:
- Serve as the first point of contact for patient inquiries and manage phone calls efficiently
- Collaborate with the clinical team to review and approve treatment plans
- Optimize productivity by efficiently scheduling appointments for both doctors and hygienists
- Ensure all patients have a confirmed doctor and hygiene appointment prior to closing out
- Verify accuracy of insurance estimates and submitted claims
- Interact with patients in a professional and friendly manner, both in person and over the phone
- Schedule and confirm appointments, educate patients on treatment plans and financial responsibilities
- Manage patient records, including data entry and billing procedures, ensuring compliance with HIPAA and patient privacy
- Greet patients, provide a welcoming office experience and assist with any inquiries
- Collect payment and manage patient account information
- Perform other assigned tasks as needed.
Qualifications:
- High School Diploma or Equivalent minimum
- Experience with customer service or sales
- Must be able to multitask
Benefits:
- Health Insurance
- Dental benefits for employees and family
- Vacation Pay
- Bonus structure
- Competitive Pay
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Sales: 1 year (Preferred)
- Dental office: 1 year (Required)
Ability to Relocate:
- Austin, TX 78744: Relocate before starting work (Required)
Work Location: In person
Salary : $18
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