What are the responsibilities and job description for the Dispensary Management position at High Profile?
Who We Are…
C3 Industries is a multi-state, vertically integrated cannabis company headquartered in Ann Arbor, Michigan, with multiple product brands including the award-winning Cloud Cover Cannabis, Galactic Cannabis, Habitat Cannabis, and a retail network, High Profile Cannabis Shop. The company retails high-quality cannabis products at its High Profile locations in Connecticut, Illinois, Michigan, Missouri, Massachusetts, and New Jersey.
We are looking for a Store Manager to oversee our retail store High Profile while providing leadership and training to the store employees while driving sales.
Dispensary Address: 130 Honeyspot Road, Stratford, CT 06615
In this role you will….
C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation and processing experts. We produce the highest quality, indoor cannabis flower and extracted products at our state-of-the-art facilities in Michigan, Missouri, Massachusetts, Illinois, and New Jersey.
Benefits
C3 Industries is a multi-state, vertically integrated cannabis company headquartered in Ann Arbor, Michigan, with multiple product brands including the award-winning Cloud Cover Cannabis, Galactic Cannabis, Habitat Cannabis, and a retail network, High Profile Cannabis Shop. The company retails high-quality cannabis products at its High Profile locations in Connecticut, Illinois, Michigan, Missouri, Massachusetts, and New Jersey.
We are looking for a Store Manager to oversee our retail store High Profile while providing leadership and training to the store employees while driving sales.
Dispensary Address: 130 Honeyspot Road, Stratford, CT 06615
In this role you will….
- Oversee and drive all aspects of store performance, ensuring efficient and sound operations, maximum profit and a best in class store experience.
- Ensure Key Performance Indicators (KPI) are being tracked and achieved on a weekly, monthly and yearly basis.
- Collaborate and lead Assistant Store Managers in planning and implementing strategies to attract and retain repeat customers.
- Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.
- Work closely with Regional Manager to establish and promote Customer Loyalty Programs.
- Ensure best in class customer experience exists by staying connected to customer needs, anticipating changes, and preparing teams to meet consumer challenges.
- Ensure successful employee training of POS systems, METRC, and other inventory control systems.
- Monitor and maintain inventory levels and communicate discrepancies to upper Management.
- Run internal store meetings, provide feedback for employee development, sales opportunities, and organizational improvements.
- Maintain visual standards, including merchandise presentation, signage, lighting and general maintenance.
- Develop store’s schedule to ensure proper sales floor coverage during peak selling hours.
- Handle and mitigate customer complaints in a professional manner to ensure their overall satisfaction.
- Educate and coach store employees on product knowledge, shrink protocol, and safety protocol.
- Interact and build relationships with external vendors; plan and execute in store events.
- Create reports, analyze and report data, such as store sales, units per sale, and sales per hour.
- Work closely with the Human Resource Department with hiring new employees, training and development new and current employees.
- Ensure implementation and adherence to all local and state laws and inspection requirements.
- Bachelor’s degree and 3-5 years retail management experience preferred, or equivalent.
- Comprehensive knowledge of retail operations, merchandising, and sales.
- Proficient in Microsoft Office applications, POS systems; experience with METRC and Dutchie preferred.
- Proven ability to motivate and influence others through personal actions and examples.
- Ability to drive proven improvements across all areas managed
- Demonstrate strong oral and written communication skills; ability to correspond in a professional, businesslike manner.
- Ability and willingness to work flexible hours including evenings, weekends and holidays.
- Must be at least 21 years of age and be able to pass a background check.
- Proven ability to establish strong credibility and build relationships and operate in an environment of ambiguity.
- Ability to build and lead a best in class retail team.
- Strong results-orientation and commitment to quality, performance and deliverables.
C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation and processing experts. We produce the highest quality, indoor cannabis flower and extracted products at our state-of-the-art facilities in Michigan, Missouri, Massachusetts, Illinois, and New Jersey.
Benefits
- Medical, Dental, & Vision Insurance
- Life Insurance
- Short- & Long-Term Disability Insurance
- PTO
- 401(k)
- Employee Discount
- Company Paid Holidays
- Company Swag
- Compensation Estimate Disclaimer