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12 Front Desk Representative Jobs in Allentown, PA

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Hilton Garden Inn Allentown Bethlehem Airport
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Front Desk Representative
$28k-36k (estimate)
Full Time 2 Months Ago
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Hilton Garden Inn Allentown Bethlehem Airport is Hiring a Front Desk Representative Near Allentown, PA

Compensation: $16-$20 based on experience.

Employment type: Full-time. Shifts Include 7a-3p & 3p-11p. There is no set schedule.
Hilton Garden Inn Allentown Bethlehem Airport is searching for a self-motivated associate for the position of front desk representative.
If you know how to offer an exceptional guest experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a team member with Hilton Garden Inn. This is an excellent opportunity to work at a great property with great people! We are looking to fill the positions as soon as possible but with the right candidate.

Hilton Brand or Hotel experience is preferred, but not mandatory.

What will it be like to work for this Hilton Worldwide Brand?

Hilton Garden Inn is the award-winning, upscale, yet affordable hotel brand that continually strives to ensure today's busy travelers has everything they need to be most productive on the road, no matter the occasion. From the adjustable Garden Sleep System bed to complimentary wired and Wi-Fi Internet access, to a comfortable lobby pavilion where guests can be alone, but not lonely, Hilton Garden Inn is the brand guests can count on to support them on their journey to success.

For Front Desk - Staff MUST be able to work and train all shifts! During the first 4-6 weeks of training, new hires are required to train 4-5 days per week which include 7-3pm, 3-11pm shifts. WEEKENDS AND HOLIDAYS ARE MANDATORY!

Daily responsibilities (but not limited to):
  • Checking guests in and out.
  • Answering phones.
  • Making reservations.
  • Balancing the day’s transactions.
  • Responding to guests' needs/requests/questions.
  • Providing excellent customer service 100% of the time.
Skills/Qualities Required:
  • Very upbeat friendly personality.
  • Detail-oriented.
  • Computer literate.
  • Quick Learner.
  • Ability to work independently.
  • Experience in working in customer service.
  • Reliable Transportation.
  • Excellent work ethic and stable past job history.
Frequent call-offs and requests off will not be tolerated. As a 24-hour business, we must have staff on property. A staff member that is frequently tardy or absent can hinder our ability to give our guests the excellent customer service that they expect from any Hilton property. As new hires must be able to pass a pre-employment drug test.

Please respond only if you meet the criteria listed above, have a flexible schedule, and can start ASAP. Furthermore, you must understand that we can teach you how to proficiently coordinate the responsibilities of the Front Desk; however, we cannot teach you to smile or give you a personality.
Please use the link to fill out the application.
https://form.jotform.com/91964491568170
Only online submissions using the website above will be considered.

Job Summary

JOB TYPE

Full Time

SALARY

$28k-36k (estimate)

POST DATE

02/02/2023

EXPIRATION DATE

03/23/2024

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The job skills required for Front Desk Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Representative positions, which can be used as a reference in future career path planning. As a Front Desk Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Representative. You can explore the career advancement for a Front Desk Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/10/2022: Springfield, MA

Responsible for collecting any applicable fees from the guests and ensuring that only the registered guests stay.

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May also be asked to update appointment calendars, validate parking tickets or perform filing and clerical duties.

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Processing operational needs, addressing guest requests, completing reports or sharing the highlights of the local area.

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Coordinated and organized front desk operations to ensure excellent guest service.

03/04/2022: Muskegon, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Representative jobs

Requires a minimum of High School Diploma or GED.

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1+ years of experience as Front Desk Representative or similar role.

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Proven experience as front desk representative, agent or relevant position.

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Use front desk skills to complete their job efficiently.

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With experience in customer service.

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Step 3: View the best colleges and universities for Front Desk Representative.

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