Sales Coordinator

Purpose: To act as personal support for the Sales Department. To detail all in-coming functions, maintain room block inventories, and qualify all in-coming sales calls.

Responsibilities:

• Performs general duties including typing, dictation and answering telephone.
• Details BEO's for all meeting events
• Processes all paper flow in and out of Sales management offices.
• Maintains a filing system of reports and pertinent records.

• Provides professional and courteous guest service at all times.
• Organize your own activities to make the best use of your time.
• Express yourself well when talking to potential guests, discuss features of the products and services involved and convince the other person of both your knowledge and integrity.
• Keep accurate records of contacts, sales, and purchases.
• Be available on nights, weekends, and holidays.

• Provides professional and courteous service at all times.
• Qualifies all prospective leads.
• Meets with and maintains rapport with individuals and contacts in order to produce groups and/or convention business, to include guest room, meeting space, services and catering/banquet sales for both the group and transient markets.
• Attends all high-profile events hosted in the hotel.
• Attends civic meetings ensuring a positive rapport and relationship with area decision and opinion leaders, including but not limited to; local chamber, convention and visitors bureau, rotary, airport, etc.
• Schedules group rooms, conventions, and business group activities and meetings at the hotel.
• Maintains as liaison with other departments to facilitate services agreed upon by the sales office and prospective clients.
• Maintains good rapport with area business leaders and local civic groups and companies.
• Enforces sales related policies and procedures.
• Ensures that sales activities meet or surpass profit plan.
• Develops and maintains client files.
• Works with the local Sports Marketing, Economic Development, and Convention and Visitors Bureau to control dates, availability, and rates.
• Prepares reports as outlined including, but not limited to Productivity Reports, Weekly Plans, Sales Call Reports, Market Share Analysis and Forecasts.
• Attends weekly staff, BEO, and revenue management meetings.
• Attend and present data, as requested at all meetings with management company and ownership groups for the hotel.
• Valid Drivers License.
• All other duties as assigned by the Management Company.

Physical Demands: Lifting up to 20 lbs. Maximum with frequent lifting and/or carrying of objects weighing up to 10lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)

Ability to Relocate:

• Lakeland, FL 33811: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $19