What are the responsibilities and job description for the Banquet Captain position at Hilton Garden Inn - Rockway, NJ?
Job Overview
We are seeking a dedicated and experienced Banquet Captain to oversee and coordinate all aspects of banquet service. The ideal candidate will have a strong background in hospitality and a passion for delivering exceptional customer service. As a Banquet Captain, you will lead the banquet team to ensure that events run smoothly and guests have an unforgettable experience.
Duties
- Supervise banquet staff during events, ensuring high standards of service and guest satisfaction.
- Coordinate with kitchen management to ensure timely food preparation and presentation.
- Manage the setup and breakdown of banquet events, including table arrangements, decorations, and equipment.
- Oversee food handling practices to maintain compliance with food safety regulations.
- Train and mentor staff on customer service techniques, POS systems, and cash handling procedures.
- Address guest inquiries and concerns promptly to enhance their dining experience.
- Collaborate with event planners to customize services according to client specifications.
- Monitor inventory levels of food and supplies, placing orders as necessary.
Requirements
- Proven experience in a similar role within the hospitality industry.
- Strong customer service skills with the ability to handle challenging situations gracefully.
- Familiarity with POS systems and cash handling procedures.
- Knowledge of food handling, preparation, and safety standards.
- Excellent leadership skills with the ability to motivate and manage a team effectively.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
- Previous experience in casual dining or food production is a plus.
Join our team as a Banquet Captain where your leadership will contribute to creating memorable experiences for our guests!
Job Type: Part-time
Pay: From $19.00 per hour
Expected hours: 8 – 40 per week
Ability to Commute:
- Rockaway, NJ 07866 (Required)
Work Location: In person
Salary : $19