About Us

The Hilton Kansas City Airport is an upscale hotel seeking enthusiastic, professional and team-oriented individuals who possess the ability and passion for delivering exceptional customer service in a friendly and welcoming environment. We offer a complete benefits program and opportunity for rapid growth and development. We are located three miles south of the KCI Airport. Our full service property offers 347 guest rooms, an extensive 25,000 square feet of meeting space and superior food and beverage options, including Starbucks. Our health club offers an exercise room and indoor/outdoor swimming pool as well as other great amenities. Associates can take an active part in their wellness with free usage of the hotel health club and expand their life experiences through travel with our discounted travel rewards programs. Help secure a better future with our employer matched 401(k) program. Our goal is to be the best and for our associates and guests to be beyond satisfied. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Overview

$200 sign-on bonus plus $200 90-day retention bonus!

This overtime pay eligible management position will assist in planning and leading the Banquets, Restaurant, Bar, Starbucks and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. This is a non-exempt management position scheduled 47.5 hours per week.

Responsibilities

• Manage day to day operations for Banquets, Restaurant, Bar, Starbucks and other food and beverage outlets.
• Assist in controlling and managing all areas of cost management including payroll, cost of food, beverage, salaries and wages, and other expenses. 
• Manage the Human Resources within the division. Direct and oversee recruitment and development of associates; interview, hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline as appropriate. 
• Implement and manage all company programs to ensure compliance with the SOPs and LSOPs; to include safety and sanitary regulation, all federal, state, franchise, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest. 
• Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives. 
• Implement and manage the department's business/marketing plan and budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives. 
• Develop and implement beverage menus and back-up (use records, production lists, pars, training, etc...) within corporate guidelines to continually improve revenues and profit margins while maintaining quality. 
• Manage the maintenance/sanitation of the Food and Beverage areas and equipment in the hotel to protect the assets, comply with regulations and ensure quality service. 
• Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. 
• Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.
• Comply with attendance rules and be available to work on a regular basis. 
• Perform any other job related duties as assigned.

Qualifications

• Minimum of two years of employment in a related position preferred.
• Hotel experience preferred.
• Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management. 
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, maintenance, quality assurance programs and hospitality law.
• Profiecent in Microsoft Office.
• Micros experience preferred.
• Ability to work effectively under time constraints and deadlines.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.