DSO Director

Hiossen is looking for someone with significant experience in managing accounts in the healthcare sector, particularly within Dental Service Organizations. The role involves strategic planning, relationship management, and cross-functional collaboration to drive sales performance, while also requiring strong analytical, communication, and leadership skills.

Primary Job Responsibilities:

• Relationship Management: Build and maintain strong relationships with DSOs and government organizations, acting as the main point of contact for business-related matters.
• Market Research & Strategy: Research the dental platform's product portfolio and analyze sales volume by customer. Develop and implement a strategic plan based on market data and internal metrics.
• Strategic Account Planning: Develop and execute strategic plans for key accounts to meet sales targets, foster growth, and identify new opportunities.
• Client Interaction: Conduct regular business reviews with clients to understand their needs, address concerns, and provide appropriate solutions.
• Cross-Functional Collaboration: Work with internal departments, such as sales and marketing, to ensure product and service quality aligns with customer requirements.
• Reporting & Presentation: Prepare and present performance reports, sales forecasts, and market insights to internal stakeholders.
• Contract & Pricing Negotiation: Manage contract negotiations, renewals, and pricing discussions in collaboration with the sales team.
• Industry Engagement: Participate in corporate committees, provide feedback based on market data and trends, and attend events and trade shows as the point of contact for DSO matters.
• Reporting to Headquarters: Regular communication with the South Korean headquarters on DSO-related issues.

Qualifications:

Education:

• Bachelor’s degree in business administration, marketing, or a related field. An MBA is preferred.

Experience:

• At least 5 years of experience in account management within the Dental Implant industry
• At least 3 years of experience working specifically with Dental Service Organizations (DSOs) or similar organizations.

Skills:

• Analytical & Conceptual Thinking: Strong ability to analyze data and develop strategic plans.
• Influencing Stakeholders: Ability to collaborate and influence stakeholders to achieve mutually beneficial solutions.
• Communication & Technical Skills: Exceptional technical and communication skills for client interaction and internal collaboration.
• CRM Software: Experience using Customer Relationship Management (CRM) software.
• Reporting & Presentation: Skilled in creating detailed reports and delivering presentations to various stakeholders.
• Microsoft Office Suite: Competency with Microsoft Office, including Excel, Word, and PowerPoint.
• Time Management & Planning: Excellent organizational, planning, and time management skills.

Benefits:

• Health, Vision, and Dental Insurance: Comprehensive insurance coverage.
• Life Insurance & Disability: 100% company-paid life insurance, short-term, and long-term disability coverage.
• 401(k) Plan: Company match up to 5% of salary.
• Paid Time Off (PTO): 15 days for the first year (6 paid vacation days, 9 sick days), and 20 days starting the second year.
• Birthday PTO
• Paid Holidays: 11 paid holidays per year.