Family Strengthening Program Manager

Job Title: Family Strengthening Program Manager - Education
Reports To: Education Director
Classification: Exempt, Full-Time Employee– Spanish required.
Schedule: Monday through Friday (8 a.m. to 5 p.m.)

Some weekends and evenings will be required.

Summary
The Program Manager oversees the Family Strengthening Program (FSP) and directs
the planning, budgeting, coordination, monitoring, and evaluation of all program services
and activities. The position has eight to 12 direct reports. The Program Manager is also
responsible for hiring, coaching, developing, and evaluating staff.

The Program Manager is responsible for ensuring the program complies with policy and
service standards, monitoring the program/contract, and evaluating the delivery of
services. The position requires frequent contact with other program administrators,
managers, specialists, and representatives of contracted agencies and any other partner
agency to coordinate program goals and priorities, resolve funding and programmatic
issues, and ensure delivery of high-quality education and prevention services. The
position requires experience in managing large programs as well as management
experience and knowledge of the grant writing process, data analysis, budget
formulation and management, strategic planning, and needs assessment formulation.

Essential Duties:

1. Manages daily operations of the Family Strengthening program.
2. Develop strong working relationships through regular communication with

funders and key stakeholders.
3. Responsible for developing partnerships with other community-based

organizations and internal HUF departments to attain program goals and
objectives.

4. Responsible for working with the FSP recruitment team to recruit new
clients/families per quarter.

5. Ensures the timely submission and accuracy of monthly, quarterly, and annual
internal and external program reports.

6. Review and approve invoices generated and submitted to funders according to
established guidelines.

7. Communicates with clients and other stakeholders to gain community support for
the program and solicit input to improve it.

8. Develop a program evaluation framework (process and outcome evaluation) to
assess the program's strengths and identify areas for improvement. Reports
evaluation findings to the Director of Education and recommends changes to
enhance the program, as appropriate.

9. Develop an annual budget and operating plan to support each program and
ensure that the program operates within the approved budget.

10. Plans and collaborates effectively with staff members to ensure the execution of
contract requirements, achievement of program outcomes, and completion of
units of service.

11. Assists in the planning and reviewing of program proposals submitted by the
Agency.

12. Accomplishes human resource objectives by recruiting, selecting, orienting,
training, assigning, scheduling, coaching, counseling, and implementing
corrective plans for employees when job performance is below an acceptable
level; communicating job expectations; planning, monitoring, appraising, and
reviewing job contributions; planning and reviewing compensation actions;
enforcing policies and procedures.

13. Performs other duties as requested.

Qualifications
Bachelor's degree minimum in Social Work, Education and/or Human Services
(Master's degree preferred). Also, a minimum of 3-5 years of related experience is
preferred. The ideal candidate is skilled in managing social services and funding streams
and has strong written and verbal communication skills.

Knowledge, skills, and abilities

• Build Relationships: Establish and maintain positive working relationships with

• Communicate Effectively: Speak, listen, and write clearly, thoroughly, and timely

• Creativity/Innovation: Develop new and unique ways to improve the

• Focus on Client Needs: Anticipate, understand, and respond to the needs of

• Foster Teamwork: Work cooperatively and effectively with others to set goals,

• Organize: Set priorities, develop a work schedule, monitor progress towards

• Plan: Determine strategies to move the organization forward, set goals, create,

• Word processing, Simple accounting, Databases, Spreadsheets, E-mail, and

• Valid Driver’s License, insurance, and reliable transportation is required.
  

This job description is not an employment agreement or contract. Management has the exclusive right to
alter this job description at any time without notice”.
Hispanic Unity of Florida is an Equal Opportunity Employer. In compliance with the Americans with
Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with
disabilities and encourages both prospective and current employees to discuss potential accommodations
with the employer.




Updated September 2024 by Yonela Carusi, Director of Education