What are the responsibilities and job description for the Weekend Receptionist position at Hodges Funeral Home at Lee Memorial Park?
WEEKEND RECEPTIONIST ~ HODGES FUNERAL HOME AT LEE MEMORIAL PARK
JOB RESPONSIBILITIES
· Greets guests and visitors, offering assistance when entering the building
· Notifies staff members when appointments arrive and escorts guests to appropriate room
· Answers routine questions associated with services, products, location directions, etc.
· Immediately notifies and involves management with customer service and security issues
· Receives deceased belongings from family and follows chain of custody procedures
· Answers, screens, and routes incoming calls to appropriate staff members
· Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
· Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
· Receives incoming mail and packages
· Maintains organized and current electronic and paper files and records, such as deeds and trust files
· May perform light typing, proofreading, data entry or printing
MINIMUM REQUIREMENTS
Education
· High School Diploma or equivalent
· Experience
· Six months general office, receptionist, or administrative support experience preferred
· Proficient at operating telephones, fax, copier
· Knowledge, Skills and Abilities
· Working knowledge of MS Office Suite
· Clear and professional speaking voice and tone
· Professional interpersonal skills to handle sensitive and confidential situations
· Position continually requires demonstrated poise, tact and diplomacy
· Ability to work schedule including Saturday and or Sunday and beyond standard business hours
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 12 – 20 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Employee discount
- Flexible schedule
- Tuition reimbursement
Schedule:
- Weekends only
Work Location: In person
Salary : $15