What are the responsibilities and job description for the Sales and Events Manager position at Holiday Inn Philadelphia South Swedesboro?
Company Overview
Holiday Inn, part of the IHG family, is a leading American hotel brand dedicated to providing exceptional accommodations for business travelers and families alike. With a focus on comfort and convenience, our hotels offer amenities such as free Internet access, spacious rooms, and 24-hour markets.
Position Overview:
The Holiday Inn Swedesboro is seeking a passionate, results-oriented Sales Manager to lead the hotel’s sales efforts in the social market segments. This role is focused on driving revenue through social group business, including weddings, reunions, and other special events. The ideal candidate will have a strong background in customer service and sales, be polished, confident, and have a hospitable personality that reflects the high standards of the hotel.
Key Responsibilities:
- Sales & Revenue Growth: Drive sales by focusing on the social market, including weddings, reunions, and other events, with the goal of maximizing group room bookings and event business
- Proactive Sales Efforts: Dedicate significant time to sales solicitation, identifying new business opportunities through sales calls, phone calls, and site tours
- Customer Engagement: Provide exceptional service to potential clients, understanding their needs, and presenting tailored solutions to match their event goals
- Proposal & Contract Management: Prepare and send proposals, contracts, and confirm bookings in a timely manner. Ensure that all event details, including room blocks, meeting spaces, catering, and audiovisual needs, are accurately documented and communicated to the relevant departments
- Event Execution: Communicate effectively with other departments to ensure that all events run smoothly and meet or exceed client expectations
- Follow-Up & Client Retention: Ensure consistent follow-up with past, present, and potential clients to generate repeat business and foster long-term relationships
- Collaboration with Leadership: Work closely with the Director of Sales to implement sales strategies and achieve goals
- Market Research & Strategy: Stay up to date on local and national trends, competitive offerings, and evolving market needs, and incorporate this knowledge into sales strategies
- Sales Reporting & Documentation: Maintain accurate records of sales activities, proposals, and customer communications. Provide weekly sales reports as requested
Qualifications & Skills:
- Sales and/or hospitality experience preferred.
- Strong communication and organizational skills.
- Ability to work independently, manage multiple priorities, and meet deadlines.
- Self-motivated, results-driven, and adaptable to changing market conditions.
- Must have flexible hours, including evenings, weekends, and holidays, to accommodate client needs.
If you are ready to take your sales career to the next level in the hospitality industry, we invite you to apply now and be part of our dedicated team at Holiday Inn!
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Evenings as needed
- Weekends as needed
Ability to Commute:
- Logan Twp, NJ 08085 (Preferred)
Ability to Relocate:
- Logan Twp, NJ 08085: Relocate before starting work (Preferred)
Work Location: In person
Salary : $45,000 - $50,000