What are the responsibilities and job description for the Fairbanks Server position at Hollywood Casino Aurora?
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
This position is primarily responsible for serving guests and maintaining superior service standards in an upscale dining environment.
ESSENTIAL RESPONSIBILITIES
- Attend TIPS Certification Class
- Possess knowledge of all menu items and preparation
- Present menu, answer questions, and make suggestions regarding food and service
- Garnish and decorate dishes preparatory to serving
- Observe guests to respond to any additional requests and to determine when meal has been completed
- Operate P.O.S. system to standard
- Observe local health and sanitation codes
- Tip out assigned support staff as required to standard
- Utilize up selling techniques to enhance guests dining experience
- Possess knowledge of wine list, drink specials, and daily specials prepared by chef
- Make coffee and tea as required
- Perform all assigned side work
- Demonstrate a willingness and ability to deliver quality guest service to external and internal guests
BRING US YOUR BEST.
QUALIFICATION REQUIREMENTS
- Must be 21 years of age
- HS Degree or equivalent work experience related to the nature of the position
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
