Community Manager

Job Overview
We are seeking a dedicated and organized Community Manager to oversee the daily operations of our residential community. The ideal candidate will be responsible for fostering a positive living environment, ensuring resident satisfaction, and managing community resources effectively. This role requires strong administrative skills, conflict management abilities, and familiarity with housing programs such as LIHTC and Section 8.

Responsibilities

• Manage the day-to-day operations of the community, ensuring compliance with all regulations and policies.
• Serve as the primary point of contact for residents, addressing inquiries and resolving issues promptly.
• Maintain accurate records through data entry and file management, ensuring all resident information is up-to-date.
• Oversee facilities management, coordinating maintenance requests and ensuring a safe living environment.
• Utilize CMMS (Computerized Maintenance Management System) for tracking maintenance tasks and scheduling repairs.
• Implement conflict management strategies to handle disputes among residents effectively.
• Ensure adherence to legal requirements related to housing programs, including LIHTC and Section 8.
• Demonstrate excellent phone etiquette when communicating with residents, vendors, and stakeholders.

Skills

• Strong administrative skills with attention to detail in data entry and file management.
• Knowledge of LIHTC (Low-Income Housing Tax Credit) regulations and Section 8 housing programs is preferred.
• Proficient in conflict management techniques to maintain a harmonious community atmosphere.
• Excellent phone etiquette for effective communication with residents and service providers.
• Experience in facilities management to ensure proper upkeep of community amenities.
• Familiarity with CMMS software for efficient maintenance tracking is a plus.
• Legal administrative knowledge related to housing laws and regulations is beneficial.

Join our team as a Community Manager and play a vital role in creating a welcoming environment for all residents while managing the operational aspects of our community effectively.

Job Type: Full-time

Pay: $53,224.00 - $55,958.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Saint Louis, MO 63101 (Preferred)

Ability to Relocate:

• Saint Louis, MO 63101: Relocate before starting work (Preferred)

Work Location: In person

Salary : $53,224 - $55,958