What are the responsibilities and job description for the Human Resources Manager position at HomeTeam Pest Defense?
HomeTeam is the #1 pest management company servicing home builders and one of largest residential pest control company in the U.S. We are unique from our competition because of our innovative built-in pest control system Taexx.
This positions is responsible for managing the HR function for assigned multi-state branch locations for HomeTeam. Primary focus is on Recruiting, Employee Relations, Customer Service and Retention.
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Responsibilities
At HomeTeam, we put people first. We make sure HomeTeamers have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player.
As a HomeTeam Human Resources Manager, you can expect to:
- Provides direction, education and resources on enhanced recruiting tactics and strategy company-wide; utilizes a broad range of recruitment sources to meet staffing requirements.
- Conducts effective, thorough and objective Employee Relations investigations as necessary. Makes recommendations on complex issues.
- Advises location managers/supervisors on employee engagement and retention efforts.
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with legal department as needed/required.
- Propose, publish, and administer company policies.
- Provides performance management guidance to line management (coaching, counseling, career development, disciplinary actions).
- Acts as a liaison between front line employees and the HR Support Center regarding escalated Benefits, payroll, and Risk Management issues.
- Identify training needs and conduct training for Region and Branch management including: New Manager Checklist, Recruiting and Onboarding, Performance Management and Legal Compliance.
- Complete special projects by clarifying project objective; setting timetables and schedules; conducting research; developing and organizing information; fulfilling transactions.
- Audit Branch locations with a focus on employee files, documentation, and the onboarding processes.
- Creates business partnership with Region Vice President to include assisting with operations and human resource initiatives.
There’s plenty of perks too! HomeTeamers enjoy:
- Competitive pay $$ plus bonus
- Pay Range $85K to $100K
- Comprehensive benefits package including medical, dental, vision
- Company paid life & AD&D insurance
- 401(k) plan with company match up to 6%
- Employee stock purchase plan
- Paid Time off and holidays
- Employee discounts
- Tuition reimbursement
- Dependent scholarship awards
- An opportunity to advance within the company
- Recognition for a job well done
- A friendly work environment
- Employee referral bonuses
- The opportunity for professional growth and respect that comes from working for an industry leader
Why HomeTeam?
- HomeTeam is the #1 pest management company to homebuilders
- Currently performs more the 2,000,000 services a year
- The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction
- Pest Management Industry is growing and is a recession resistant line of business
- HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA.
Qualifications
- Must be 18 years or older with a high school diploma or GED; College degree preferred
- Must successfully pass background and drug screening
- High level of written and verbal communication skills
- 3 or more years’ experience in a management role
- Bachelor's degree and 4 years of progressively more responsible human resources generalist experience, or an equivalent combination of education and experience.
- At least 4 years of Intermediate level skill in the core HR competencies to include employee relations, recruiting, compliance, Inclusion/diversity and retention.
- Proven success completing projects of a diverse and complex scope, with minimal supervision
- Must possess excellent interpersonal skills and the ability to quickly develop relationships and influence others
- Demonstrated proficiency as a recruiter, all position levels and/or highly specialized searches
- Experience working with an Applicant Tracking System (ATS)
- Intermediate Microsoft Office Suite skill to include Excel, Microsoft Word, Outlook, and PowerPoint.
- Passionate about providing exceptional customer service
- Ability to travel up to 50%, including overnight.
- SHRM or PHR Certification preferred
Salary : $85,000 - $100,000
