What are the responsibilities and job description for the Branch Manager position at HomeTrust Bank?
Job Summary
The Branch Manager will help lead the branch in new business development and help to mentor and provide the highest quality of leadership support to their team. This position is responsible for assisting the Retail Market Leader in administering and directing sales and business development, marketing, and operations of a branch office. The Branch Manager manages daily activities, which promote growth and reinforce the objectives of the relationship banking and quality service programs.
Key Responsibilities / Essential Functions
- Drives branch performance results to meet / exceed branch sales and service goals.
- Develops and coaches branch employees for performance and growth.
- Ensures fast, courteous, and efficient customer service is maintained in the banking office.
- Develops and promotes additional business for the branch through community relations.
- Responsible for day-to-day management of branch operations to ensure efficiency and compliance with operational and security policies, audits, and other monthly, quarterly, and yearly reporting.
- Cross-sells and refers financial institution products and services.
- Responsible for accurately maintaining all branch cash, including vault and ATM(s).
- Cross-sells and refers financial institution products and services.
- Interviews, hires, and trains employees, and plans, assigns, and directs their work.
- Manages and appraises employee performance and addresses employee complaints to resolve problems.
- Provide leadership of assigned team, lead efforts in recruitment, interviewing, and training employees, plan, assign, and direct departmental work.
- Coordinate interdepartmental goals to ensure alignment with company goals and vision.
- Coach and provide ongoing performance feedback to employees, set realistic and measurable performance goals and ensure employees have appropriate professional development opportunities.
- Effectively manage performance and assist employees to meet established company standards and expectations.
Job Requirements
Education :
Required :
Preferred :
About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online / mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at Apply today to take your first steps towards joining this talented population of employees within a growing organization.
Work Environment, Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
DISCLAIMER : HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)