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Your future is calling at HTC. Inside our Call Center, you can play a major role keeping members happy and connected to the products and services they need most. Help HTC maintain fulfilling relationships with members, and grow your career along the way.
By leading at the front line of our cooperative, you’ll offer customized solutions, identify sales opportunities, and provide service for our members. You’ll bring your strong skills in relationship building and conflict resolution to motivate members to continue using our products. That means working with creative negotiation and sales techniques in a fast-paced environment.
What is on the line? Under general supervision, a Customer Relations Associate in our Call Center accepts, solicits, and processes new sales of all lines of business, including but not limited to, Internet, HTC TV Max, Video, Security, Mobile, Voice and all ancillary products and services associated with the business lines.
500 - 1,000
MICHAEL L HOLLAND
$50M - $200M
The job skills required for Customer Relations Associate include Call center, Products and Services, Futures, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Relations Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Relations Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Relations Associate positions, which can be used as a reference in future career path planning. As a Customer Relations Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relations Associate. You can explore the career advancement for a Customer Relations Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Relations Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Relations Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Relations Associate job description and responsibilities
Route and direct customer requests to appropriate personnel.
02/13/2022: Amarillo, TX
Maintain and update customer documentation as needed.
03/18/2022: Knoxville, TN
Responsible for addressing customer needs and ensuring they have a good experience.
03/22/2022: Virginia Beach, VA
Create a positive dialogue with customers, helping to foster loyalty and a good reputation.
02/19/2022: La Crosse, WI
Responding to questions with positive language can greatly affect how the customer hears the response.
04/07/2022: Ventura, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Relations Associate jobs
Attending training sessions to grow knowledge of products and to develop customer service skills.
04/30/2022: Bellingham, WA
High school diploma or equivalent required; Associates degree desired.
05/05/2022: Rock Hill, SC
2+ years of previous customer service experience a plus.
02/22/2022: Lorain, OH
Familiarity with customer-relationship management (CRM) software programs.
03/27/2022: Stockton, CA
Ability to build and maintain relationships with potential and current customers.
02/15/2022: Tacoma, WA
Step 3: View the best colleges and universities for Customer Relations Associate.