Server-Wood Village

Position Summary

Servers sell and serve food and drinks in a professional manner.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Recommending and selling beverages to guests
• Serving food and drinks to guests
• Entering all orders into the Point of Sale (POS) system
• Accepting money and making change when needed
• Assisting the bartender with stocking, inventory, and general cleaning
• Ensuring compliance with all State and local alcohol ordinances and the implementation of these ordinances
• Performing cleaning side work as assigned
• Completing all service paperwork as required
• Supporting waiters and kitchen staff in other duties as required
• Performing other work-related duties as directed

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Excellent customer service and people skills required
• Must be able to suggestively sell food and beverage items
• State Alcohol server license and food handler’s card required
• Basic mathematical skills; ability to make change
• Physical ability to carry medium trays with multiple drinks
• Previous server/restaurant experience preferred
• High energy and stamina are required
• Ability to stay calm and work efficiently under pressure
• Ability to prioritize job duties and manage time effectively
• Strong verbal communication skills required
• Willingness to work evenings and weekends as required
• Ability to read menus, safety documents, etc.
• Must be 18 years of age or older
• Knowledge of safety procedures

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is standing the entire shift. The employee frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes. The employee frequently is required to use manual dexterity to handle or feel objects, tools, or controls in repetitive motions. The employee is frequently required to walk; sit; and reach overhead. The employee occasionally lifts and carries tubs and cases weighing up to 75 pounds. The employee must frequently communicate with expediters and servers and read orders on tickets. The employee is occasionally exposed to hazards including, but not limited to cuts from knives, slipping, tripping, falls and burns; frequent exposure to smoke, steam, high temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship