Brown Elephant PT SALES ASSOCIATE KEYHOLDER

Why Join Us?

• Be part of a mission-driven organization dedicated to health equity and social justice.
• Work in a supportive, inclusive, and culturally competent environment.
• Access to continuous learning opportunities and professional development.
• Comprehensive benefits package.
• Contribute to groundbreaking health initiatives and research.

Benefits

• Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan.
  • BCBS HMO, PPO, and PPO Select Plans
  • BCBS Dental
  • BCBS Vision

• Paid Time Off:
• 3-weeks paid vacation and 1-week of personal time
• 12 accrued sick days per year
• 10 paid holidays, including Juneteenth
• PTO Exchange allows employees to turn unused PTO into liquid assets
• 401k program with up to 5% employer match after 90 days 
• Employer-paid basic life insurance valued at one times the annual salary
• Voluntary Life and AD&D, and Short-term and Long-term disability
• Pre-tax commuter and parking benefit account
• Flexible Spending Accounts for healthcare and dependent care
• Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF
• Employee Assistance Program with 5 employer-paid counseling sessions
• 50% off at Brown Elephant Resale Shops and discounts at local businesses

What you can expect:

A Sales Associate-Key Holder at Brown Elephant performs store opening and closing functions, in addition to cashiering, on-floor sales, stocking, sorting/pricing of donations, general cleaning and maintenance, and customer service duties.

Pay:

$19.23

How you will make an impact:

• Performs daily store opening and closing procedures, including POS processes per the Cash Handling Policy.
• Operates cash registers, handles returns and exchanges, and other Point of Sale (POS) transactions.
• Performs active on-floor selling and up-selling, including but not limited to, approaching and engaging customers and donors, writing and moving PIFs (paid in full), creating a customer base, and negotiating sales.
• Provides timely and courteous customer service following established guidelines.
• Engages in active on floor selling and up-selling of merchandise, and client building.
• Greets and assists customers and donors by following established customer service guidelines.
• Stocks, prices, and sorts donations and merchandise.
• Maintains a clean, organized, and customer friendly environment.
• May attend meetings as necessary.
• Performs related duties as assigned.

QUALIFICATIONS, KNOWLEDGE, AND SKILLS REQUIRED:

Education:

• High school diploma/ GED or equivalent is required.

Knowledge, Skills, and Abilities:

• Excellent interpersonal and communication skills.
• Ability to drive sales and achieve store profitability.
• Strong problem-solving skills in a fast-paced environment.
• Ability to represents the organization in a professional and positive manner.
• Knowledge of basic computer and data entry skills.
• Willingness and desire to work with diverse populations.

Preferred:

• 2-3 years of resale/retail sales and cashiering experience is preferred.
• Bilingual- (English/Spanish) proficiency is highly preferred.
• Knowledge of fashion trends, furniture, vintage, and collectables in the resale market is preferred.

Working Conditions:
High paced, casual environment. Space is limited and must be shared for most appropriate usage. Subject to high volume and irregular hours. Weekend hours required and flexibility to work at other locations.

ADA SPECIFICATIONS/WORKING CONDITIONS:

• Requires ability to speak audibly and listen actively.
• Ability to lift up to 50 pounds unassisted and greater than 50 pounds with assistance.
• Must be able to stand, walk, stoop, bend, squat and climb for extended periods of time.
• Ability to work in hot or cold weather conditions as needed.
• Irregular and weekend hours required. Weekly work schedule will be opposite of the Store Manager.
• Flexibility and willingness to work at other Brown Elephant locations, as necessary.
• May require periodic local travel for additional training.

CORE STANDARDS:

• Floor Presence. Offer immediate greeting and assistance to customer. Acknowledge others by making eye contact and a prompt greeting. Strive to create a positive first impression for customers and donors.
• Professional courtesy and respect. Treat everyone fairly and with respect in accordance with Howard Brown Health’s core values and mission. Offer support and training. Recognize the work of others and respond quickly if help is needed. Treating others as you would like to be treated.
• Effective Communication. Encourage and answer questions. Take suggestion and provide feedback in a constructive manner. Seek help and coaching as necessary. Speak courteously to others.
• Professional accountability. Know and keep your schedules and commitments. Be on time. Dress and act appropriately. Accept responsibility for your actions. Take initiative and remove Its not my job from your vocabulary. Project positive energy. If interpersonal conflicts arise, work to resolve quickly.

EQUAL OPPORTUNITY STATEMENT:
Decisions and criteria governing the employment relationship with all employees at Howard Brown are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender identity, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.

Salary : $19