Entry Level Service Technician

Position Summary: Repair, set up and maintain office equipment, perform diagnostic tests; cleaning, repairing, or replacing parts and components; maintains parts and supplies inventory.

Responsibilities:

• Service and maintain customer's digital office equipment (copiers/printers/other various office equipment)
• Maintain assigned field stock and parts inventory
• Repair copy equipment-hardware and software related
• Verify equipment functioning by completing test initiatives and final adjustments
• Complete document service actions-service forms, reports, logs and records
• Ownership for accomplishing new requests; exploring opportunities to add value to position accomplishments
• Maintain and service company office equipment and color systems on customer premise
• Perform copier machine modification and software upgrades/maintenance
• Assess and troubleshoot customer software and hard copy orders for production or issues
• Additional duties as assigned
• Heavy lifting of equipment is required for transport and delivery

Competencies:

• 2-4 years of previous steady employment required

Qualifications:

• High School Diploma
• Good Driving Record
• Excellent Customer Service Skills
• Strong comprehension of mechanical and electronic device processes.
• Experience as a field service technician in the office equipment industry, as well as computer and network experience would be a plus.

Benefits Health Insurance

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401K
• Paid Vacation
• Short & Long Term Disability

Job Type: Full-time

Expected hours: 40 – 42.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person