What are the responsibilities and job description for the Sales Associate (Airpedic) position at Hr Advisors (Custom Comfort Mattress)?
Sales Associate – Thousand Oaks, CA
Airpedic is a Custom Comfort Mattress company that makes adjustable mattresses. Our family of brands takes pride in creating mattresses that are meticulously crafted in the USA, using premium materials, and ensuring quality sleep that fits you perfectly. This position is 100% in-office based out of our Thousand Oaks business office. Learn more: www.airpedic.com.
The ideal Sales Associate will be able to demonstrate the following:
- Sales Associate is responsible for assisting customers with questions via email and phone about the product.
- Be able to explain benefits as well as features that resonate with the prospect that he/she is speaking with
- Provide excellent customer service including resolving complaints and create resolutions.
- Fit the customer by properly asking questions to assure best fit is suggested.
- Respond to requests in a timely manner.
- Accurate order entry for all orders.
- Sales Associates are expected to complete every transaction accurately including but not limited to explaining the process and lead time to customers.
- Coordinate with internal operations department such as Logistics Manager.
- Create strong, lasting, profitable, relationships with each customer.
- Demonstrate confidentiality and attention detail as the position requires handling customers’ confidential information such as their address.
- Meet individual sales target and help meet the team’s overall sales revenue metrics.
- Demonstrate professionalism towards clients, vendors and peers.
Qualifications:
- Two (2) years of experience in a consultative sales environment.
- Availability for evening, weekend, and holiday shifts at our office in Thousand Oaks
- Strong written and verbal communication skills
- Under 2 years sales experience but with customer service experience will be considered
- Excellent interpersonal skills.
- Punctual with excellent time management and prioritizing abilities.
- Effective communication, including speaking, writing and active listening.
- Able to give and receive feedback and constructive criticism from a variety of channels.
- Great strategic planning and problem-solving skills.
- Strong attention to detail.
Key Perks:
- Monthly sales incentive bonus
- Employee discounts
- 401(k) with employer match
- 5-day work week
- Medical/dental/vision benefits
Salary : $18 - $21
