Floating Field Support Engineer-USA

Job Title: Floating Field Support Engineer

Locations:

• Atlanta, GA
• Charlotte, NC
• Detroit, MI
• Washington, DC
  
  

Experience Required: 3 to 15 years in Manufacturing/Industrial/Production/Machinery domain

Job Type: Full-Time

Job Overview

We are seeking a Floating Field Support Engineer to join our team and provide technical support to our customers in the manufacturing, industrial, and machinery sectors across multiple locations. The ideal candidate will have a strong technical background in manufacturing, production, or machinery, with expertise in troubleshooting, installation, and system maintenance.

As a Floating Field Support Engineer, you will travel between assigned locations, providing on-site support for equipment and systems, ensuring operational efficiency, and offering troubleshooting expertise. This position requires flexibility, problem-solving abilities, and the capability to work independently while maintaining high customer satisfaction levels.

Key Responsibilities

• Provide technical field support for manufacturing, industrial, production, and machinery equipment.
• Install, maintain, and repair machinery and production systems at client sites.
• Troubleshoot and resolve technical issues related to machinery and production systems in a timely manner.
• Conduct routine inspections, preventive maintenance, and system upgrades to ensure optimal performance.
• Train clients on equipment usage, maintenance procedures, and best practices.
• Work closely with the engineering and support teams to ensure efficient solutions to customer problems.
• Document all service activities, technical issues, and resolutions in service logs and reports.
• Collaborate with customers to identify potential issues and recommend improvements to their equipment or systems.
• Assist in system testing, configuration, and calibration.
• Ensure compliance with safety standards and regulations at all times.
  
  

Qualifications

• Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or related field) or equivalent experience.
• 3 to 15 years of hands-on experience in a field support, maintenance, or technical troubleshooting role within the manufacturing, industrial, or machinery sectors.
• Strong technical knowledge of industrial equipment, machinery systems, and production processes.
• Proven experience with troubleshooting and resolving mechanical, electrical, and software-related issues.
• Ability to read and interpret technical manuals, schematics, and engineering drawings.
• Strong communication skills, both written and verbal, to interact effectively with clients and internal teams.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Willingness to travel frequently between assigned locations.
• Strong problem-solving and analytical skills with attention to detail.
• Ability to work in challenging environments and adapt to different customer needs.
• Knowledge of safety protocols and standards in industrial settings.
  
  

Preferred

• Experience with automation systems, PLCs, or control systems is a plus.
• Familiarity with industry-specific tools and software is an advantage.
  
  

What We Offer

• Competitive salary and benefits package.
• Opportunity to work with cutting-edge technology in the manufacturing and industrial sectors.
• Travel reimbursement for field-based support.
• Continuous learning and professional development opportunities.
• A dynamic, supportive work environment with opportunities for career advancement.
  
  

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