What you will be doing

* A Front Desk Agent will provide the highest quality of service to the guest, anticipating and exceeding their expectations
 * Check the guest in and out efficiently and in a friendly manner
 * Understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures
 * Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings
 * Assist in maintaining the cleanliness of the lobby and entrance
 * Ensure security and confidentiality of all guest and hotel information
 * Effectively respond to and resolve guest concerns or complaints
 * Perform other duties as assigned

The ideal candidate for this position

* Strong communication skills
 * A passion for customer service
 * The ability to be flexible and adapt to any situation
 * A desire to work as part of the front desk team
 * An outgoing personality with a positive attitude
 * Previous hospitality experience always helps, but not required
 * The ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs. Must be available to work weekends and holidays as necessary.

Benefits

*Comprehensive Medical, Dental, and Vision Insurance

*Vacation and Paid Time Off (PTO) plans

*Wellness benefits including complimentary counseling sessions and virtual doctor visits

*Option for DailyPay- choose when you get your paycheck

*A Tuition Reimbursement Program

*Discounts on hotel rooms, dining, and entertainment experiences.

*A 401(k) savings plan

-White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.