What are the responsibilities and job description for the Contractual Compliance Analyst position at ICANN?
Job Summary
The Contractual Compliance Analyst’s primary role is processing complaints related to the Registrar Accreditation Agreement, Registry Agreements, and Consensus Policies.
Key Responsibilities:
- Review and validate complaints and engage with registrars/registries to ensure compliance with ICANN’s policies and agreements.
- Conduct and support monitoring, outreach, and enforcement activities.
- Track and document compliance trending.
- Recommend tools, documentation, and process improvements.
- Other duties as assigned or requested.
Essential Job Functions:
- Understand the ICANN model and ICANN’s overall missions and goals.
- Understand ICANN’s contractual scope and follow established processes and procedures in providing support for different compliance areas.
- Work cooperatively within the Contractual Compliance team and across ICANN Org.
Qualifications/Experience:
- Bachelor's Degree required.
- Minimum 2 years of data analysis, complaint handling, contracts management or compliance related experience.
- Experience in an international organization preferred.
Skills:
- Strong analytical and problem-solving skills
ICANN is an Equal Employment Opportunity Employer and does not discriminate based on age, race, color, religion, national origin, ancestry, citizenship, marital status, veteran status, physical or mental disability, sex, (including pregnancy, gender identity and sexual orientation), childbirth or related medical conditions, family care status, genetic information or any other protected characteristics protected by local, state or federal law.
ICANN www.icann.org is responsible for the global coordination of the Internet's system of unique identifiers, including domain names (like .com, .uk, .jobs, etc.), as well as the addresses used in a variety of internet protocols. A nonprofit public benefit corporation, ICANN is responsible for the global coordination of the Internet's system of unique identifiers. These include domain names as well as the addresses used in a variety of Internet protocols.
Note: The salary range provided here is a general estimation for the position at the time of posting based on the primary location. Salary ranges vary based upon geographic regions and countries. Final compensation packages take into consideration of a variety of factors including but not limited to a candidate’s location, work experience, knowledge, skills and other compensable factors.
