Sr. Software Engineer 1 / Salesforce

Job Summary:

Join ICANN’s software engineering team to help build and expand the Naming Services Portal using Salesforce configuration and custom development. As a software engineer in ICANN’s contracted parties team, you will use your experience as a Salesforce Software Engineer to design and develop new features, as well as enhance existing features, infrastructure, and framework.

Key Responsibilities & Duties:

• Evaluate existing code, develop plans to reduce technical debt over time, and establish a technical roadmap with system architects.
• Mentor, develop, and train Junior developers.
• Maintain and optimize full lifecycle software development using standard configuration, Apex, Lightning, VisualForce, APIs, and Force.com applications.
• Coordinate and collaborate with other developers and team members to obtain requirements, develop solution designs, and manage QA, UAT, and post go-live activities.
• Follow and recommend best practices and standards for well-designed, testable, and efficient code with high quality.
• Participate in reviewing and debugging existing source code and resolve support requests for existing environments.

Required Knowledge, Skills, and Abilities (KSAs):

• Salesforce Developer Certification (current).
• Experience with data management preferred (SQL, XML, JSON, Hibernate).
• Web services experience preferred (REST, SOAP).
• Experience using Salesforce DX.
• Experience using Apex Enterprise Framework and concepts like Domain Layer, Selector Layer, and Service Layer.
• Familiarity with integration applications such as Mulesoft preferred.
• Understanding of object-oriented concepts, abstraction/inheritance, as well as experience with object-oriented languages.
• Working knowledge of web and JavaScript frameworks is a plus. Self-starter, self-motivated, able to work independently, prioritize effectively, and perform multiple tasks with minimal supervision.
• Experience in a SaaS technology environment.
• Experience working in Sales Cloud, Service Cloud, Service Console, and Experience Cloud (communities).
• Experience contributing to setting up CI/CD pipelines using Metadata APIs and Jenkins.
• Experience in agile development methodology.

Education and Experience Requirements:

• Bachelor's degree in Computer Science or equivalent.
• 3 years of Salesforce development/administration experience with extensive knowledge of Sales Cloud, Apex, Lightning, Flows, VisualForce, etc.
• Extensive experience with standard Force.com tools and applications (e.g., Visual Studio Code, SFDX CLI, Dataloader, Workbench.io, Ant, etc.).
• 3 years of designing and developing enterprise-level applications in similar long-term roles.
• Fluency, both written and spoken, in English is required.
• ICANN is a global organization that values diversity; preference will be given to candidates with demonstrated skills in additional languages besides English.

Working Conditions & Physical Requirements:

• Willingness and ability to travel domestically and internationally as needed.
• Comfort level with an international work environment that requires availability at times outside normal business hours.
• Work is performed in a normal office environment with limited privacy and some exposure to background noise.
• While performing the duties of this job, the employee is frequently required to stand and walk. The employee regularly is required to sit. The employee is frequently required to talk or hear; use hands and arms to reach, handle, or feel. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
• The employee may occasionally lift and/or move up to 25 pounds.
• Work location: LA (or other applicable locations).