What are the responsibilities and job description for the Fiber Technician position at Ideatek?
About Us:
We’re small town techies, and Kansans, at heart. We want to see our communities thrive. Good hospitals, schools, booming businesses. If we can help make that happen with our fast internet, we are all about it. The thing is, we didn’t get into broadband because we wanted to start a business in Kansas. We started a business because we wanted to provide broadband to Kansans. There’s a difference. We’re not a corporation, we’re a small crew with huge aspirations. When you call us, you’ll get a real person — a local — on the phone who cares about you and your community. And when you’re ready for the fastest internet in the country, we’ll come running.
We offer an inspiring environment with meaningful work, where employees are encouraged to think creatively, imagine the unthinkable and deliver the highest quality of service.
Location:
The individual in this role will work from our Buhler Office located at: 111 Old Mill Lane Buhler, Kansas.
Opportunity:
We are growing! Our team is seeking a Fiber Technician to support business operations in surrounding communities. If you are hard working, have a passion for problem solving and delivering a high level of customer service, this opportunity may be for you!
A day in the life would include (but not limited to):
- Deliver fiber to the home installations and repairs
- Troubleshoot customer connection issues
- Install and repair VOIP services - residential and business customers
- Handle installations and repairs independently
- Provide an exceptional in-home/business experience to customers by being friendly, patient, efficient as well as knowledgeable of FTTP service, gateways and WiFi
- Working knowledge of aerial and underground fiber networks
- Installing drops from the service terminal to the home or business
Desired Attributes:
- High aptitude for learning and growing skills and knowledge
- Self-motivated
- High attention to detail
- High sense of urgency and follow through
- Excellent verbal and written communication skills
- Adaptable to changing priorities
Experience/Knowledge Required:
- High School diploma or equivalent
- 2 years of work experience
- Must possess and maintain a valid driver’s license (with no restrictions)
- Ability to work an on call rotation- including nights, weekends, and holidays
- Ability to work a flexible schedule (Saturday and/or Sunday)
- Ability to work both underground and in aerial environments (i.e. climbing ladders and/or bucket truck)
- Ability to work outdoors in various conditions
- Able to enter and operate a bucket truck that has weight limit of 350lbs
- Ability to lift up to 70 lbs
Preferences:
- Prior experience in telecommunications
- Ability to work a flexible schedule (Tuesday-Saturday)?
This role is not eligible for Visa sponsorship.
This role is not eligible for relocation.
Salary and benefits commensurate with experience.
Equal Opportunity Employer.
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