Site Manager for Respite and Reception Center

Position Summary:

IEM is looking for Full Time - Site Managers to support our Washington DC Migrant Reception Center/Respite Facility and Temporary Accommodation operations.

Primary Location:

• Candidates must originate from the Washington DC Area
• Job sites are located within Washington DC and are subject to change via addition or subtraction based on the clients needs.
• Continued employment requires you to be able to work on site in the event of a location change.

Essential Functions:

• The Site Manager is responsible for managing site operations and serving as a point of oversight for creating a safe, healthy and structured environment for eligible migrants arriving to the District and seeking assistance via Office of Migrant Services Reception and Respite services.
• Meet with Office of Migrant Services staff on a weekly basis and provide written progress reports based on metrics; Join ad hoc meetings to support leadership decision making.
• Ensure all supporting client data is captured as directed by the District to support all cost recovery efforts and District reporting.
• Confirm that all unusual incidents are reported to Office of Migrant Services staff and Operations as specified in this SOW or as required by the District.
• Identify training needs and assist with training for staff.
• Facilitate client all-hands meetings as required.
• Uphold Office of Migrant Services standards of conduct, policies and procedures at all times.
• Coordinate and conduct intake meetings/trainings with new staff to explain the available services, operational tempo, site partners, and performance expectations.
• Analyzes and ensure facility operating plans and reports are updated daily and monthly.
• Contacts 911 during emergency situations in the event that it is unclear or confirmed that no other clients or staff have called 911 when police, fire, ambulance, etc. is needed.

Minimum Qualifications:

• Bilingual in English and Spanish- Fluent written and verbal
• Bachelor's degree, or higher, in social work or another health and human services field
• Progressive supervisory responsibility, including management of intake and/or shelter services.
• Three (3) years of direct management experience in temporary housing facility operations and reception services.
• Two (2) years of direct experience working with refugees, migrants, or other vulnerable populations.
• Understanding that this role is not a permanent position and will last the extent of the current project or on other similar/like projects if they arise.
• This position will require work to be conducted onsite and may require work on weekends or in excess of 40 hours per week.

Preferred Qualifications:

• Professional Registration or Certification including Project Management Professional.
• Three (3) years of humanitarian or migrant-support related experience

Benefits and more:

• Starting salary based on experience and location: $76,300 - $90,900
• 10 paid Holidays
• Vacation Pay
• Sick Pay
• 401 (K) plan with matching
• Company paid Short-Term Disability and Long-Term Disability

Why join IEM:

We are a woman owned company in Emergency Management that embraces teamwork, collaboration, flexible performance, actionable solutions and integrity/ethics. Our work touches everyone. We produce results that matter. Results that save lives - join us while we build a safe, secure and resilient world.

Our culture:

IEM believes in the greater good and it is our commitment to attract those who have excellent technical skills, creative minds and innovative ideas to keep propelling us forward.

IEM is an Equal Opportunity Employer including Vets and Disabled:

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need reasonable accommodation for any part of the employment process, please contact Human Resourcesand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from Human Resources.