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Insurance Account Receivable Representative

IKS Health
Coppell, TX Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 4/21/2025

Founded in 2006, IKS Health enables providers to provide better, safe, and more efficient care at scale. With about 12,500 plus employees globally, including over 1,500 physicians, and technologists, IKS Health provides solutions for over 150,000 providers across some of the largest and most prestigious healthcare provider groups in the country. Through our Provider Enablement Platform, IKS Health provides a strategic blend of technology and expertise with the aim of restoring joy and viability to the practice of medicine by giving providers the tools and resources they need to focus on what matters most – the patient. We offer clinical, financial and administrative healthcare solutions for improved operational efficiency, better patient outcomes, optimized productivity, and revenue.

Our Vision

Healthier Consumers, Happier Providers, Thriving Organizations, Successful Healthcare for All

Job Summary:

The Insurance Account Receivable Representative is responsible for timely and effective Account Receivables. Follow-up with medical Insurance Institutions for Medical Claims. The AR rep will Review, Analyze and obtain necessary Information from the Payers to Maximize Collections from the Outstanding AR and Document the Notes clearly in the billing and Workflow Systems. The AR rep will also need to coordinate with Internal Offshore Team and with the Client to obtain relevant Information to Expedite the Collections Process.

Key Responsibilities

  • Adhere to Billing Guidelines and Policies
  • Knowledge of Insurance rules and guidelines for Medicare and Medicaid.
  • Review, Analyze Claims in Billing System and Take Necessary Steps to advance the Claim to Next Level
  • Identify the root cause for Rejections and Denials and escalate to appropriate team to take action
  • Identify the Responsible Payer Accurately and Bill / Appeal Claims
  • Perform timely follow-up with payer and ensure required information is gathered and documented clearly in the Billing & Work-Flow Tool
  • Communicate with clinic personnel and insurance to resolve the claim in a timely manner
  • Perform Ad-hoc Tasks assigned as Special Projects

Qualifications

  • Strong Interpersonal, Oral and Written Communication skills
  • Ability to manage multiple and simultaneous responsibilities
  • Ability to prioritize the tasks and manage accounts receivables gets assigned
  • Should be Resourceful and Flexible team player who excels at building trust relationships with the customer operations
  • Working knowledge of HCPCs codes related to O&P Billing
  • Proficiency in computer skills including MS-Office tools like MS-Word and MS-Excel
  • Proficient in EPIC Billing System and any experience in Workflow Tools is an added advantage
  • Ability to work independently
  • Proficiency with basic math and accounting skills
  • Analytical Skills in identifying Trends impacting collections and AR

Supplemental Pay types:

  • Variable incentive program

IKS Health offers a comprehensive benefits package including medical, dental, vision, life

insurance, long term and short-term disability, AD&D, etc.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $20 - $22

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