Employee Services Specialist

Position Overview

The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Whether it's I-PASS, the Move Illinois Program, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and services to customers.

The Tollway is a user-fee system – no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues.

Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals: increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust.

In support of this vision, the Employee Services Specialist develops, coordinates, facilitates, implements, and promotes designated special projects, procedures and programs which enhance the efficiency and effectiveness of the Authority’s Employee Services team.

Essential Job Functions

The Employee Services Specialist’s responsibilities include but are not limited to:

• Responsible for facilitating, coordinating and promoting designated projects, procedures and programs, which enhance the efficiency and effectiveness of the Department of Administration
• Responsible for contacting successful candidate to schedule processing for pre-employment requirements
• Follow up, as necessary, on routine duties and assigned duties within the Department of Administration to ensure efficiency of the office
• Perform special projects and other duties as needed and assigned
• Complete special projects and other duties as assigned by senior leadership
• Assist with entering new hires into HCM system and reviewing
• Respond to internal and external HR related enquiries or requests and provide assistance.
• Assist with onboarding scheduling of new hires and update records with new hires

Qualifications

Education (Required)

• High School Diploma or G.E.D. Equivalent

Education (Preferred)

• College coursework in Human Resources

Skills and Experience (Required)

• Proficiency in Microsoft Office (Word, Excel, Outlook and PowerPoint)
• Excellent oral, written, interpersonal, and organizational skills
• Strong ability in using MS Office
• Outstanding communication and interpersonal skills
• Ability to multi-task and handle data with confidentiality
• Well organized with a skill in time management

Skills and Experience (Preferred)

• Minimum of one years of experience in human resources or a related field
• Experience with HRIS (Human Resource Information Systems)

The Illinois Tollway is committed to creating a diverse environment and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin or ancestry, disability, unfavorable discharge from military services, age, order of protection status, military status, sex or sexual orientation.