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Representative Services Associate

Independent Recruiting
Scottsdale, AZ Full Time
POSTED ON 1/8/2025
AVAILABLE BEFORE 3/7/2025

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Position Description

SkyMed International Inc.
9089 E Bahia Dr
Scottsdale, AZ 85260

Serving the traveling public since 1989, SkyMed International Inc. is a membership company specializing
in 18 emergency travel services, organizing air evacuations literally all over the world under almost every
kind of circumstance.

JOB SUMMARY:
Our Rep Services team needs a Rep Services Associate to join our team. We’re looking for the best and
brightest talent in the industry and a professional who understands the value of results-driven customer
service. The successful candidate will be responsible for client communications & incoming calls
directing to appropriate departments, including taking briefs, conducting brainstorming sessions,
communicating results of campaigns and processing complaints or concerns. He or she will assist with
the management on the administrative side of our Sales Systems and provide onboarding to SkyMed
Representatives. We offer a competitive salary as well as benefits for the right candidate.

PRINCIPAL RESPONSIBILITIES AND DUTIES:
  • Manage and oversee all onboarding systems for new SkyMed Representatives profiles.
  • Oversee Rep Statuses and certifications.
  • Coordinate activities as designated by the Rep Services VP
  • Coordinate SharePoint maintenance- ensure that new and consistent information (article links, stories,
  • and events) is posted regularly.
  • Assist in projects developed by the SkyMed Marketing Team
  • Become familiar with all SkyMed products, policies and accounts, including Rep Services systems
  • regarding Network of Partners and Rallies
  • Communicate with members and representatives about campaign direction, deliverables and next steps.
  • Cross train to be able to manipulate internal SkyMed Store
  • Record all transactions relating to client shipments, payments and budgets.
  • Set goals for New Rep department.
  • Communicate with the creative, accounting and management departments of the business.
  • Monitor Rep Service email and other communication systems to ensure fast responses to clients and
  • reps.
  • Promote a culture of high performance and continuous improvement that values learning and a
  • commitment to quality.

QUALIFICATIONS AND SKILLS:
  • Communications or related field preferred
  • Experience working with public relations professionals a plus.
  • Excellent verbal and written communication skills
  • Basic accounting skills a plus
  • Ability to multi-task in a fast-paced environment
  • Minimum typing speed of 50 wpm (words per minute)
  • Experience with Microsoft Office Suite required.
  • Experience with Adobe Creative Suite preferred.
  • Experience with SharePoint, preferred.
  • Willing to execute day-to-day tasks and work independently.
  • Good entrepreneurial work ethic and a desire to “get the job done.”
  • Willingness to share own ideas, even amongst senior staff and board members
  • Ability to prioritize and follow through effectively.
Job Type: Full-time
Salary: $40,000 /year
Benefits: Insurance; Medical, Eye and Dental, Vacation and Sick Days, 401K when qualified

Notice of nondiscrimination:
SkyMed International Inc. is committed to equal opportunity for all persons without regard to sex, age,
race, color, religion, creed, national origin, marital status, disability, or sexual orientation, and any other
class of individuals protected from discrimination under state or federal law. It is the policy of SkyMed
International Inc. to comply with all federal, state, and local laws and regulations regarding equal
opportunity. In keeping with that policy, SkyMed is committed to maintaining a work environment that
is free of unlawful discrimination and harassment. Accordingly, SkyMed will not tolerate unlawful
discrimination against or harassment of any of our employees or others present at our facilities by
anyone, including any supervisor, coworker, vendor, client, or customer of SkyMed. EOE
*********************************************************************************
This position description is intended merely to identify the class of job and be illustrative of the duties
that may be assigned. It should not be interpreted to describe all the duties an employee assigned to
this class may be required to perform.

Type: Full-time
Pay: $40,000.00 per YEAR

Apply on-line Now

Salary : $40,000

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