What are the responsibilities and job description for the Central Scheduler- Full Time position at Indiana Physical Therapy?
Indiana Physical Therapy is seeking an organized and dedicated Central Scheduler to join our team in the Fort Wayne, IN area!
The Central Scheduler is responsible for providing exceptional customer service and scheduling efficiencies through accurate data collection and entry. This is anexcellent entry-level position that offers growth and advancement opportunities.
Position offers a 40-hour work week
Monday -11am-7pm
Tuesday-11am-7pm
Wednesday -11am-7pm
Thursday -11am-7pm
Friday- 11am-6pm
NO WEEKENDS REQUIRED
Primary Responsibilities include but not limited to:
- Schedule patient appointments for all clinics through inbound calls to our dedicated scheduling line. This includes utilizing assertive scheduling and rescheduling techniques to maximize therapists’ schedules while minimizing open, unscheduled time periods.
- Verify insurance information for new patient appointments and explain benefits to new patients via telephone.
- Submit, maintain, and track authorizations in the EMR system.
- Communicate effectively with the business office and all clinics, ensuring necessary information and data is shared. This includes retrieving emails and faxes and responding to requests timely and accurately.
Qualifications:
- Exceptional customer services skills
- Excellent verbal and written communication skills, operating with a high level of professionalism
- Understanding of insurance terminology and complete understanding of general office duties
- Proficient computer skills including Windows-based office technologies
Excellent organizational, multi-tasking, and time management skills Indiana Physical Therapy operates 19 outpatient orthopedic clinics in Indiana, including seven in Fort Wayne and one each in Angola, Auburn, Bluffton, Columbia City, Decatur, Elkhart, Goshen, Huntington, Indianapolis, Kendallville, New Haven and Warsaw.
As the premier independent outpatient provider in Indiana, IPT provides dedicated quality care to our patients in an environment where our staff can grow professionally and personally.
Job Type: Full-time
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
