What are the responsibilities and job description for the Parts Specialist - LEW Location position at Industrial Power LLC?
Job description
Pay Plan
This job has a great pay plan that is comprised of two components. You will receive hourly pay and time and a half for overtime. On top of that, you will receive a monthly incentive based on your individual gross profit sales.
Annual Income Average
55K - 110K Hourly plus incentive (incentive based on individual gross profit sales)
Job Description - Parts Salesperson
Industrial Power Truck & Equipment is a premier commercial truck dealership with locations in Fort Worth, McKinney and Lewisville Texas. We service and stock parts for the following products: Autocar Trucks, Hino (Toyota) Trucks, Isuzu Trucks, Cummins Engines, Detroit Diesel Engines and Allison Transmissions. Our people are our most valuable resource, and we have an outstanding parts department team that consists of management, parts specialist, internal logistics and outside parts delivery personnel.
We are currently taking applicants for a Spanish speaking Parts Specialist to handle front and back counter parts sales. This is a sales position! We are looking for a proactive and highly organized Parts Specialist to grow and develop our over-the-counter parts business. In addition to front counter sales, this job will involve providing parts estimates to service advisors and taking care of back counter parts sales.
You will need to be a team player, have a very high level of attention to detail, keep a clean workspace and be highly effective at increasing our parts sales.
The Job:
- Providing world-class service to our internal and external customers
- Responsible for all aspects of parts sales (front counter, back counter and phone sales)
- Enter customer in CDK
- Research parts request & upsell – think outside the box to satisfy parts needs
- Quote parts request & upsell
- Complete parts sales/invoice in CDK
- Collect Payment
- Parts delivery – front counter, back counter, drop ship, local delivery * Responsible for Will Call parts pick-ups
- Keep customers updated on order status/notify customers when parts arrive
- Responsible for showroom parts displays
- Keep items stocked with updated pricing
- Keep stock items organized
- Complete daily cycle counts of showroom and warehouse inventory
- Responsible for knowing OEM & vendor policy and procedures
- Assist in parts returns
- Parts warehouse responsibilities
- General warehouse support
- Pick and stage parts
- Receive parts from carriers
- Put away parts
- Clean warehouse
- Manage parts cores
- Manage warranty cores
- Being proficient in multiple electronic parts catalogs
- Being proficient with ADP (ADP is our dealer management and inventory computer software)
- Follow procedures that ensure security, location & count accuracy of inventory
- Capture lost sales
- Help team and parts manager as required
Qualifications & Requirements:
- Bilingual (Spanish)
- Be a good fit for our company culture
- Keep a clean and well-organized workspace
- Professional personal appearance
- Have an extremely high level of attention to detail and a focus on customer service
- Parts Sales experience (3 Years)
- Truck experience is a plus but not required
- Verifiable references
- Valid driver’s license
- Pass drug test
- Deliver the highest level of service and convey a positive image to our customers.
Benefits:
- Pay Type: Hourly plus incentive (incentive based on individual gross profit sales)
- Monday – Friday 8- 5 pm (One work shift, hours could vary)
- Rotating Saturday Schedule (1 every 3-6 weeks) 8 -1 pm
- Health Benefits
- 401K plus match
- Paid Time Off
- 7 Paid Holidays