What are the responsibilities and job description for the Intake Specialist position at Infinity Tech Group Inc?
Job Details
Responsibilities include but are not limited to the following.
Respond to online inquiries regarding the filing of complaints.
Effectively interview potential Complainants
Analyse and summarize information received from online inquiries
Prepare investigative work case files for investigations
Send Notice of Complaints and interrogatories to relevant parties
Provides excellent customer service, via telephone and in person
Responsible for monthly reporting
Analyse and apply relevant laws to establish jurisdiction over cases for ICRL enforcement areas
May be responsible for drafting appropriate motions before the Commission, including, but not limited to administrative dismissals and default orders
Research databases for correct contact information for relevant parties and witnesses
Other duties as assigned
