eBusiness Account Manager

Join InfoSend's Client Services team and develop your career as a top-notch client services Account Manager!

Get to know us!

InfoSend has been a trusted provider of cutting-edge eBilling, ePayment, Data Processing, BillPrint & Mail services since 1996. Our services are designed to help organizations simplify their processes and streamline their operations. With strong presence in CA, TX, FL, IL, and MA, we are expanding rapidly and attracting top talent from across the country. Our team of over 230 dedicated professionals includes many long-term employees who are committed to delivering exceptional results for our clients.

At InfoSend, we pride ourselves on fostering a culture of belonging and inspiration. We believe in creating an environment where employees can thrive, achieve their full potential, and build fulfilling careers. We are deeply committed to diversity, collaboration, growth, and mobility, and we work hard to create an inclusive workplace where everyone can feel valued and respected. Join us today and become part of a team that is changing the game in the world of Print, Mail and eBilling and beyond.

The Role

The eBusiness Account Manager acts as a manager in handling client implementations and ensuring that our IT department is given tasks in a logical and efficient manner to reduce project costs. Provides front-line support to existing clients to ensure that high quality standards are maintained after project launch. This includes working with clients to resolve issues with current applications, as well as handling new requests for modifications to existing programs. Account Managers will also focus on addressing internal issues for clients as they arise.

Hours: Monday-Friday 8:30am-5:00pm PST/MST

What we offer:

• Medical, dental, vision, and life insurance
• Supplement Insurance
• Flexible Spending Account
• 401(k) with generous company match
• Work-life balance
• Bonus Opportunity
• PTO, Sick and Holiday Pay
• Casual Work Environment
• Remote Work Option
• Opportunity for growth
• Stability

Job Requirements:

• Excellent verbal and written communication skills; ability to write in a polished and professional manner
• Must have at least 2 years of corporate experience in Business-to-Business environment
• Must be proficient in Microsoft Word, Excel, PowerPoint, and working in a corporate network
• A sense of urgency and ability to multi-task, prioritize and meet competing deadlines
• Team player, ability to work well with others
• Strong work ethic and the desire to be great at what you do
• Organized and detail oriented, complete tasks in an accurate, meticulous and careful manner
• Experience working with Adobe Creative Suite preferred
• A Bachelor’s Degree from a 4-year college is preferred
• background check and drug screening will be required

**Equal Opportunity Employer**

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Application Question(s):

• What is your salary requirement?

Work Location: Remote

Salary : $20 - $25