Seasonal Server - Part Time

• Maintains general knowledge of:

• Menu
• Wine List
• All hotel facilities/services, enabling server to respond to guest inquiries appropriately.

• Provide the absolute highest quality of food, beverage, atmosphere, and service.
• Quickly address, resolve, and report any complaints or negatives situations so guests involved will leave having a positive experience overall and will return.
• Complete side work promptly and in accordance with standards
• Promote and maintain strong lines of communication and teamwork between the dining room and kitchen, and all other departments as they interact with Food and Beverage.

• Maintains a high standard of personal hygiene and appearance in accordance with our Dress Code Standards for uniformed associates.
• Assists other associates with their job functions to ensure optimum service to guests.
• Fosters and promotes a cooperative working climate, maximizing productivity and employee morale.
• Performs all job functions, special projects, and tasks as assigned.

• Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
• Maintain knowledge of hotel features/services, outlets, hours of operation, etc.
• Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed.
• Always be an ambassador of the hotel and the company, in and out of the workplace.
• Support Forbes Standards; strive to continuously improve.
• Ensure by example that the Inn at Perry Cabin philosophy is known.
• Observe standards for the department in image, appearance, and grooming; properly represent the company and the profession to outside organizations and the community.
• Be knowledgeable of, implement, communicate, and comply with policies of Inn at Perry Cabin and its Hotel Human Resources Department.
• Maintain confidentiality and security of all guests and general hotel information.

• Ability to communicate information regarding food and beverage to guests.
• Ability to work without direct supervision.
• Ability to ensure confidentiality of guest and hotel.
• Ability to focus attention to details.
• Ability to prioritize and organize work.
• Ability to maintain a flexible schedule according to the needs of the position and the demands of the business.

• Flip charts, tables, carts, racks, banquet China, glassware, flatware, and silverware
• Formal uniform

• Regularly required to stand for long periods of time, walk, talk, and hear; frequently required to use hands to finger, handle, feel; frequently required to reach with hands and arms above head; frequently required to sit, balance, stoop, kneel and crouch. Requires manual dexterity sufficient to handle glasses, plates, silverware, etc. Requires normal range of hearing and vision.
• Must be able to lift at least 35 pounds and push, pull, and move equipment, supplies, etc., more than 75 pounds.

• Entirety of property—exposure to direct sunlight, high humidity and/or steam, moisture; extremes of heat and cold, noise, grease, cleaning, and polishing agents; potentially slippery floors; and other environmental exposures.
• The work environment may involve varying conditions and circumstances with guests, staff, visitors, government agencies, etc.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties, as may be required by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

• High school diploma or GED preferred.
• At least 1 year of experience in a luxury hotel or fine dining restaurant preferred.