What are the responsibilities and job description for the Account Manager - Main Office position at Innovative Labs?
As an Account Manager, you will:
Be responsible for a Customer Territory and associated Sales Budget.
- Frequently visit customers or host them at IL facilities to maintain strong relationships.
- Administer to customer Supply Agreements to ensure terms are being met on both sides.
- Accountable for Pricing, VGM and MOQ and associated increases, as necessary.
- Prepare reports, tracking, customer updates for Director, executive leadership & BOD.
- Regularly update customer forecasts; help prepare Budgets during annual planning cycles.
Maintain daily contact with top customers and wholistically ensure their needs are fully met.
- Help facilitate any Customer Service, Production, R&D, Regulatory or Quality needs for customer.
- Attend regular customer R&D calls to drive new projects.
- Attend and support Customer Service with regular customer Operations calls to review OOR, Inventory, & Scheduling updates.
Grow Territory by serving as the primary contact for Qualified Prospects and providing quotes, samples, and insights to drive them toward Pilot & Commercialization.
- Attend trade shows and various industry events to promote Innovative Labs and generate leads.
- Manage a Pipeline of Opportunities in line with Targets to facilitate profitable growth.
- Diligently update CRM systems (Monday) to ensure accurate and most recent activities reflected.
- Manage all artwork according to Label SOP for pilots and 1st production runs.
- Attend Pilots and pre/post pilot calls to ensure project success.
Contribute to the team by helping achieve overall company goals and providing sales coverage when needed.
Other duties as assigned.
What we are offering:
- 10 days of PTO and 10 paid holidays each year
- Medical, Dental & Vision Plans offered
- Life Insurance (Basic, Voluntary & AD&D) offered
- Training & Development opportunities provided
About us
Innovative Labs (IL) is a leading developer, formulator, and provider of single serve and multi-dose ingestible health and wellness products for leading brands and direct sales companies. Founded in 2006 by Travis Parry, IL provides highly differentiated formulating, blending, filling, distribution, and other critical services for small-format nutritional supplements, food items, household products and other consumer packaged goods. The company is SQF Food Safety Code Level III Certified and operates highly efficient, state-of-the-art manufacturing facilities with a workforce of over 400 people.
IL was founded in 2006, and is now the largest independent supplier of custom single serve flexible packaging west of the Mississippi. With significant investments in packaging and pasteurization equipment, IL has the capacity to fill hundreds of thousands of pouches a day and the flexibility to meet the demands of large and small production runs. IL provides its health, wellness and nutritional customers with a differentiated advantage of world-class turnkey solutions and full-service, front-end product development. Having achieved the highest and most prestigious regulatory certifications, IL also offers speed-to-market service unmatched in the industry. IL’s customers range from Fortune 100 food and beverage companies to high growth emerging brands, all of whom have access to the Company’s best-in-class service and capabilities.
