Demo

Partner Implementation Success Consultant

Intapp
Charlotte, NC Full Time
POSTED ON 12/1/2024 CLOSED ON 1/19/2025

What are the responsibilities and job description for the Partner Implementation Success Consultant position at Intapp?

Intapp Professional Services is a leading contributor to both the growth and the increasing pace of growth of Intapp business; We at Intapp Professional Services have reached a strong level of maturity and a high level of operational excellence but we are not satisfied; We are constantly looking for ways to improve and we are constantly acting upon what we find in order to improve.

This position is responsible for helping Intapp Customers, Intapp Partners, and Intapp’s own Professional Services team build solutions.

We are looking for an exceptional researcher to join us and play a critical role in ensuring all questions pertaining to how to best build a solution using Intapp’s products are answered in order to continue to deliver even more excellent results.

This role will include working closely within Professional Services and especially with the delivery team. If you are passionate about supporting a great group of customers, partners, and internal services providers and helping lead them to customer success, we would love to talk to you

What you will need:


  • A background as a developer, technical consultant or in technical support with experience of:

    • Investigating and resolving technical issues

    • Building solutions

    • Mentoring or training customers



  • Technical Skills:

    • MS SQL

    • APIs or Web services

    • Web technologies

    • Any programming language (e.g. Java, Python, VB, C#)

    • Cloud technologies

What you will do :

Working alongside Compliance Solution Engineering , responsibilities include


  • Work within the Intapp Community to see that answers provided to questions are vetted, validated, and still relevant

  • Work within the Intapp Community to see that questions that do not have answers get answered by working with internal Intapp Product, Professional Services, and Support team members

  • Work within the Intapp Community to provide alternative forms of responses such as FAQs to provide even more effective ways of obtaining answers

  • Work with the Intapp University program to help shape, develop, and possibly even deliver eLearning and instructor led training materials

  • Work with the Delivery team in their mission to deliver stellar solutions to customers

  • Provide informed guidance to the Intapp Product Management Team as they build out solutions for the entire Professional Services industry


What You Will Need


  • Bachelor's degree

  • Ability to do strong research, chase down elusive questions, and produce clearly communicated answers

  • Strong problem-solving skills

  • Superior written and verbal communications skills, including the ability to listen carefully and to communicate effectively within a diverse environment

  • Resourceful, results-oriented, and highly energetic

  • Self-starter and proven team player

  • Domain expertise, technical degrees, research experience, and library of science studies are all a plus.


What you will gain at Intapp:

Our culture at Intapp emphasizes accountability, responsibility, and growth. We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We’re committed to creating a modern work environment that’s connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:


  • Competitive base salary plus variable compensation and equity

  • Generous paid parental leave, including adoptive leave

  • Traditional comprehensive benefits, plus:

    • Generous Paid Time Off

    • Tuition reimbursement plan

    • Family Formation benefit offered by Carrot

    • Wellness programs and benefits provided by Modern Health

    • Paid volunteer time off and donation matching for the causes you care about

  • Opportunities for personal growth and professional development supported by a community of talented professionals

  • An open, collaborative environment where your background and contributions are valued

  • Experience at a growing public company where you can make an impact and achieve your goals

  • Open offices and kitchens stocked with beverages and snacks

Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.

Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.
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