What are the responsibilities and job description for the Parts Account Manager position at Integrated Cooling Solutions?
Overview
The Company
Integrated Cooling Solutions (ICS) is a manufacturer’s representative of some of the best-known brands in the commercial HVAC market. At ICS, strong relationships, creative solutions, and an upbeat company culture are what make us successful. We strive to find passionate and innovative people who are eager to share our goals.
The Opportunity
We are a growing manufacturer’s rep firm based in Florida that represents commercial HVAC products. We are currently seeking a Parts Account Manager responsible for building & maintaining customer relationships, driving revenue growth, and growing market share. Must have attention to detail, be customer service oriented and work well with others. This position needs a self-motivated team player who can be an active part of our team and seeks remedies to ensure customer satisfaction and retention.
Responsibilities
- Identify parts sales opportunities with new and existing customers
- Build partnering relationships with customers and individuals responsible for making purchasing decisions
- Develop multiple relationships with key players in customer operations
- Actively manages sales growth plans for assigned accounts
- Visit and support customer accounts
- Manage multiple, ongoing opportunities focused on selling OEM and aftermarket parts & supplies
- Follow up to ensure customer satisfaction
- Actively make customers aware of product offerings and promotions
- Attending or hosting sales related entertainment and events, occasionally outside normal business hours
- Possess knowledge of all vendor lines and be able to demonstrate and discuss with customers
- Works on a team with and supports the Parts Department
- Regular travel requirements with some overnight travel
Qualifications
- High school diploma or GED equivalent
- Computer skills are essential, parts sales background is preferred
- Heating Ventilation Air Conditioning, Construction or Parts industry experience is a plus.
- Excellent initiative, interpersonal communications skills and a demonstrated ability to influence others.
