What are the responsibilities and job description for the Field Service Technician - Phoenix Metro Area position at Interconnect, Inc.?
Field Network Engineer – Competitive pay, training, company vehicle
Would you like to work for a company that values you while receiving ongoing training to improve your skills and build your technical knowledge? Tired of driving your vehicle to and from service calls? We offer all this, benefits, and more. Make the change and step up to Interconnect. APPLY TODAY!
About Interconnect:
Interconnect has been delivering world-class technical/IT services to our clients since 1981 in specialties like fiber, telecommunications, networks, cameras, alarms/security, access control, etc.… We are enthusiastic about providing people with a great place to work and clients with second-to-none on-site smart hands and support to fulfill their technology needs. Our dynamic high growth model offers opportunities for career advancement placing a premium on the expertise and experience of our team.
The Opportunity:
We are looking for Field Network Engineers to join our team providing network and IT services for 500 diverse clients supporting network installations, troubleshooting, and break fix services.
What We Require:
- Ability to travel from site to site to perform assigned work orders (WOs)
- Customer -driven attitude with the highest levels of professionalism and integrity
- Effective communication/documentation skills and attention to detail
- Experience in networking, data equipment, PCs, cabling, fiber optics, or security devices
- Effective problem-solving skills by taking initiative to find solutions
- Ability to take initiative
- Ability to work independently or collaboratively with a team
- Minimum of one year experience installing low voltage cable
- Minimum of one year experience in restoring services by troubleshooting and replacing failed components
- Computer skills including network gear configurations and Microsoft Office
- Technical and interpersonal skills working with Network Operations Centers
- Ability to be on-call on a rotating schedule
- Must have a basic laptop, smart phone, hotspot and telecom hand tools or the ability to get them
What We Offer:
- All full-time field positions include a company vehicle
- Competitive starting salary ($18-$25/hour DOE) including a guaranteed 40 hours weekly
- Weekly pay
- Comprehensive benefits including medical, dental, vision, long-term care (LTC), life insurance, EAP
- 401k with outstanding company matching contributions
- Paid holidays, generous vacation and sick time
The Location:
Interconnect dispatches its valued Field Service Engineers from their homes so there is no need to go to a central office and do busy work. We cover a 350-mile radius from city-center. Travel is required with some overnight stays to better serve clients and further develop markets.
Salary : $18 - $25