What are the responsibilities and job description for the Director, Operations position at Invitation Homes?
Who We Are
Invitation Homes is a fast-paced evolving publicly traded REIT that is pioneering a new industry with over 80,000 single family rental homes and a market capitalization of over $25 billion. We are a team of more than 1,400 associates who come from all walks of life. We call different communities "home," but our shared values bind us together. Invitation Homes is a place where possibility lives.
The Director, Operations is directly responsible for top and bottom line performance of a given market. May report into the Vice President, Operations in larger markets. Responsible for setting common goals to maximize revenue and bottom line performance while providing exceptional service and response time to our residents and for general inquiries. Responsible for implementing comprehensive programs, initiatives and strategies throughout the assigned portfolio. All goals will be in accordance with the budget and company / regional objectives.
What You'll Do
- Oversee overall financial performance of assigned market. Provide guidance to all department leadership within the market.
- Direct portfolio management to achieve company and / or owner financial and business objectives.
- Responsible for overall portfolio performance through review of marketing, pricing and financial strategies, as well as review of maintenance / rehab- related expenses.
- Oversee and assist in preparing annual budgets, business plans and forecasting throughout the year.
- Oversee customer service function for residents, vendors, brokers and owners.
- Direct oversight of resident satisfaction and retention.
- Assist all area leaders as needed, pertaining to all aspects of the business.
Who We're Looking For
Why Invitation Homes
We stand for flexibility, opportunity, and a home that people can make their own. It's as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates' careers, too. Our associates know that at Invitation Homes goals matter, potential is unlocked, and careers thrive. Invitation Homes isn't just a work place it is a possibility place. Invitation Homes offers the below to each new associate :
Invitation Homes truly is where possibility lives, pour a new foundation here!
Salary Range
98,775.00 - $171,210.00
Compensation and Benefits
To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including :
Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at humanresources@invitationhomes.com.
To all recruitment agencies : Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.
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Salary : $98,775 - $171,210