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Ismile Technologies
Joliet, IL | Full Time | Part Time | Contractor
$55k-69k (estimate)
1 Month Ago
Desktop Support
$55k-69k (estimate)
Full Time | Part Time | Contractor 1 Month Ago
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Ismile Technologies is Hiring a Desktop Support Near Joliet, IL

  • Resolving technical problems and answering queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems
  • Diagnosing, identifying, isolating, and analyzing problems utilizing historical database records
  • Routing calls to product line specialists, application, or system support specialist when appropriate
  • Maintaining and updating records and tracking databases
  • Alerting management to recurring problems and patterns of problems

Job Types: Full-time, Part-time, Contract

Salary: $16.58 - $25.70 per hour

Benefits:

  • Flexible schedule
  • Paid time off

Schedule:

  • 4 hour shift
  • 8 hour shift

Supplemental pay types:

  • Commission pay
  • Tips

Ability to commute/relocate:

  • Joliet, IL 60435: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer support: 1 year (Preferred)
  • iOS: 1 year (Preferred)
  • Windows: 1 year (Preferred)

Work Location: One location

Speak with the employer
91 630-486-1712

Job Summary

JOB TYPE

Full Time | Part Time | Contractor

SALARY

$55k-69k (estimate)

POST DATE

02/07/2023

EXPIRATION DATE

03/07/2023

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The job skills required for Desktop Support include Computer Hardware, Planning, Customer Support, iOS, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop Support positions, which can be used as a reference in future career path planning. As a Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support. You can explore the career advancement for a Desktop Support below and select your interested title to get hiring information.

If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support job description and responsibilities

Desktop support usually works on a break-fix model where support services are rendered as and when needed.

01/31/2022: Norfolk, VA

With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.

03/04/2022: Bangor, ME

They often deal with clients who are having trouble with their systems, which can frustrate customers.

03/20/2022: Houston, TX

Responsibility includes installing and maintaining hardware and computer peripherals.

02/26/2022: Cedar Rapids, IA

Installing and upgrading operating systems and computer software.

03/30/2022: Atlanta, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support jobs

Validate & approve VPN access for all remote users.

02/06/2022: Bloomington, IN

Resolve hardware and network connectivity issues timely and accurately.

01/25/2022: Springfield, OH

Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.

03/01/2022: Pittsburgh, PA

Monitor day to day computer performance.

03/05/2022: Bismarck, ND

Understand the customer’s grasp of technology.

02/06/2022: Jacksonville, FL

Step 3: View the best colleges and universities for Desktop Support.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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