As a Senior Product Designer, you'll contribute to our product team with strong, detail-oriented UX, user research, and visual design skills. You'll work within the UX team to define the product's overall aesthetics, styling, and workflow based on user stories. UX Design is your bread and butter, and you bring with you experience and interaction design knowledge. You are passionate about contemporary methodologies and are abreast of the latest trends in visual design.

Focused on:
User centered design
Case studies on UX practices
User needs
User journeys
User flows 
Validate assumptions on user needs
UX best practices

Be part of a growing team that is innovating and leading the market with a new way to manage cybersecurity risk, and truly make an impact on the product's direction, value, and company growth.

What you will get to do:

In the short term (responsibilities)

• Learn our space and our users, taking their stories and preparing to translate them into a product experience
• Collaborate with product managers and engineers to deliver high quality implementations of the UI and interaction design
• Create lo-fi and hi-fi prototypes for our product discovery process

In the long term (responsibilities)

• Work on updating our existing design system and guidelines to help improve it
• Help us achieve our goal of being recognized for a best-in-class product
• Hone in on design patterns and polish the product experience so that our users cannot live without us

• Become an expert on how customers use ROAR (Risk Observation, Assessment and Remediation), - a cybersecurity platform* and frame a strong position on how the customer experience should be developed
• Become an expert on the customers and market Reciprocity serves, turning customer research into insights for future initiatives

What we are looking for:

• 4 years of product design experience
• Experience working on SaaS products in a fast-growing environment
• Experience designing for software with complex many-to-many relationships such as in CRM, helpdesk, compliance, fintech, or other applications
• Excited to work in a team environment of engineers and product owners
• Up-to-date experience with industry-leading technologies (Figma, Sketch, XD etc.)
• Practical understanding of the latest trends and technologies used to build rich web apps
• Experience integrating data into your design decisions
• Strong portfolio that shows attention to detail
• Strong conceptualization ability and strong visual communication ability
• An obsession with the customer: you advocate tirelessly for the user and won't rest until the experience is awesome
• Outstanding English communication skills, both written and verbal, enabling you to bridge gaps and collaborate across product, engineering & customer
• A great team player, who is always willing to provide and receive constructive feedback

Recommended Skills

• Negotiation
• Product Quality Assurance
• Quality Assurance
• Analysis
• Process Development
• Computer Aided Design