What are the responsibilities and job description for the IT Technician position at IT Services of Augusta?
Company Description
IT Services of Augusta provides 3rd party IT Network/Computer services and consulting for small to medium businesses in the CSRA area. From server and workstation installations to Cat6 cabling and VOIP phone systems, we offer comprehensive solutions to enhance your network performance. Our services include company-wide antivirus, web filtering, spam filtering, VOIP phone systems, and network cabling.
Role Description
This is a full-time role for an IT Technician located in Augusta GA. The IT Technician will be responsible for troubleshooting technical issues, providing technical support to end-users, managing information technology systems, delivering exceptional customer service, and conducting training sessions.
Qualifications
- Troubleshooting and Technical Support skills
- Experience in Information Technology
- Strong Customer Service skills
- Training abilities
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Relevant IT certifications (e.g., CompTIA A , Network , Security )
- Associate's or Bachelor's degree in IT or related field
